Campanile Swindon

Very Good
Traveller Type: young couple
  : The place was easy to find, there was plentiful parking, although close to the main arterial route it's situated in a tree lined area which felt calm and was quite quiet. The reception when we checked in were very friendly and helpful. We struggled with the key card in our door and a lovely employee who was cleaning rooms spotted this and immediately asked if we needed help and showed us how to get into the room. The room was a reasonable size but I couldn't describe it as spacious but then the price was ridiculously good for the room. A huge double bed with spotlessly clean white linen dominated the room and it was very comfortable. A desk unit with a dedicated desk lamp and chair linked to a work surface containing tea and coffee making facilities. A sign advising where to leave items to be recycled was prominently displayed on the desk. A handing rail, two bedside units with lamps and a TV completed the furnishings. The on-suite bathroom was a good size and there was a very efficient shower over the bath. Huge white bath sheets were supplied as well as hand wash and shower gel/shampoo in dispensers on the walls and the water was always really hot (with a warning sign). The room wasn't cleaned whilst we were there as the Hotel doesn't waste cleaning materials or items to be laundered unnecessarily. You are told that if you wish your room to be cleaned or more towels to advise reception but I was happy to find a hotel which allowed me to operate my room as I would at home. When we left my husband failed to pick up our key card so we managed to lock it in the room but the receptionist was really lovely about it. The hotel also had a very comfortable looking lounge and bar and a nicely laid out dinning room with patio which we didn't use. Although the place is looking a little tired in places it was a friendly, comfortable, extremely well priced place to stay and I would happily stay there again.
  : I have no real issues, only a few comments. When we arrived on Sunday morning we were disappointed to see that the lift hadn't been vacuumed and the carpets looked a bit scruffy but I have to say this was the only time we experienced this as the place was spotless at all other times. The hotel is working hard to be green but this meant the toilet paper was very flimsy and we ended up having to use more than usual. There was no cup or glass for water for using when cleaning your teeth and coming from a country where water is an issue this felt wrong and not very green. Also the night stands were solid and didn't open and although there was hanging space there were no drawers for things like socks and knickers so they had to stay in our case.

Fair
Traveller Type: review category business travellers
  : Food was good
  : The most miserable morning staff I've ever come across every morning I always give a courteous good morning and only the ladies managed a nod and the male staff just a blank stare felt very unwelcome and puts me off from staying there again. They need a course on good manners.

Good
Traveller Type: young couple
  : Excellent price, comfortable bed, clean room, near M4, excellent breakfast choices
  : Room very basic, not a great view, bath anti-slip mat only available on request, Wi-Fi not free, cost for breakfast a bit high

Very Poor
Traveller Type: young couple
  : Restaurant closed
  : Not being able to pay by cash

Fair
Traveller Type: review category business travellers
  : No breakfast

Good
Traveller Type: review category business travellers

Very Poor
Traveller Type: family with young children
  : Nothing
  : Bed uncomfortable Only 1 pillowAsked for 2 & reception saod they dodnt have any Room dated & dirty

Fair
Traveller Type: family with young children
  : Staff were polite.Beds were firm and duvets soft.
  : Room was scuffed and outdated.There was sellotape on the TV.Bulb was missing from desk lamp.Bathroom was poor, top to bottom.It flooded despite the shower curtain being in the bathtub. Bathtub couldn't be a bathtub as the plug wouldn't go down.Toilet didn't flush properly and I had 2 half a toilet rolls.Sink plug wouldn't open fully.

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: solo traveller