Mount Stewart Hotel - MEALS AVAILABLE!

Very Good
Traveller Type: Traveling as Couple
  : We enjoyed our stay. Friendly staff. Great room with fabulous views. Very comfortable. Good menu. Great outside space but sadly the weather wouldnt allow us to take advantage. Loved Portpatrick.
  : Disappointed that our room was not serviced - only apologies given no recompense which would have been a nice customer service gesture considering how much our stay cost. However we would revisit.

Wonderful
Traveller Type:

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type:
  : Excellent decor. Very good food. Staff very helpful even though very busy.
  : Door on bathroom didnt shut in Wallace room. Blanket on windowsill very dirty. Seating in room needs improvement.

Wonderful
Traveller Type: Traveling as Couple
  : The location was great, the views were amazing and our room was really spacious and comfortable.
  : The parking may be limited if it was busier but it wasnt a problem at the time we were staying.

Wonderful
Traveller Type: Traveling as Couple
  : Really friendly helpful staff, good food and drinks. Fantastic room (thanks for the upgrade!) with views over the sea and village.
  : The room could have been warmer is the only small criticism I could have. Towel radiator working would have probably made all the difference.

Fair
Traveller Type: Traveling as Couple
  : Location and hotel public spaces. Parking on site.
  : The room (Fraser) was very tired. One bedside light did not work. Room door would not close properly, so much so, the door handle came off trying to shut it. Reported this and advised we could not lock our door. Reassured it would be fixed or at least locked while we went out. No action taken. We returned and door was the same with room unlocked. Staff member apologised and said he had been busy and would get to it. Nothing happened for next 24 hours when we departed. In addition, no window in bedroom, partialglass door to bathroom which had no shelves or storage space and a dodgy shower thermostat. Room was not serviced and icing on the cake was when we removed our cases from the top of the wardrobe, where wed stored them to save space, they were filthy from long-standing layers of dust.

Good
Traveller Type: Traveling as Couple
  : Diner was very good, and that rare thing a wine list with a few European lower alcohol wines
  : No real criticism. The hotel is a little quirky. Set in a high position it has excellent sea views. The decor is dark with lots of black like a night club. The room was smallish but totally adequate. The restaurant exceeded our expectations. Service was prompt but not over fussy. Breakfast was good. A quiet nights sleep. Parking available at front and rear.

Very Good
Traveller Type: Traveling as Couple
  : Friendly staff
  : Attention to small details. Black mould in shower. A couple of complimentary bottles of still water would have been good