The Marble Arch Suites

Good
Traveller Type: Traveling as Couple
  : The location of the property and also the cost for a hotel within the area.From the photos we believed the deluxe suits to be a reasonable size and to contain two chairs within the room to relax and sit on. However this was not the case.The staff were very friendly and cheerful.
  : We arrived early for booing in and were told to return at 2pm, when we did the staff asked if we had had an email as our room was no longer available. I checked and found that the hotel had sent one , which I received at 14:05 telling me the cancellation. To me this was totally inappropriate and the offer of another hotel did not suit our requirements as we had friends staying nearby and we had a booked event to be at for 5:30pm. One member of staff was very understanding and helpful and eventually found a room for us at the hotel and complimentary breakfast. However the room was acceptable but no way was it a deluxe double room, it was in the attic, with one small window, no chairs and to small for the cupboard door to open fully.

Good
Traveller Type: Business Traveler
  : Not too bad, a little bit tatty in the toilet as the water from the shower rotted the bottom of the door frame. Apart from that it was ok, had a decent night sleep.
  : The fact that I paid 262 and the bathroom was tatty.

Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Solo Traveler
  : Great location
  : Nothing

Very Good
Traveller Type: Traveling as Couple
  : Brilliant location in Centre and very quite at night. Bed very comfortable and very helpful staff

Very Poor
Traveller Type:
  : Nothing, it was dirty, stains on the floor and no lift access when I told them my friend had arthritis
  : Stains on the floor, no lift, room smelt disgusting, address on booking.com doesnt take you to the hotel so we were late for a reservation, we asked to move rooms and they said no

Very Good
Traveller Type: Solo Traveler
  : comfortable and clean. room is small, but that shouldn't deter you - you won't spend much time in the room anyway

Very Good
Traveller Type: Traveling as Couple
  : It was an ideal location for the visit, Rooms are a good size with a large on suite bathroom with a bath (always a bonus these days). It was also surprisingly quite, although there is no lift just stairs. The reception staff couldn't be more helpful, especially when told we we would need to change hotel, after explaining our reasons for booking this location, the receptionist took about 10 minutes to sort out the problem
  : We had room 12 which meant a lot of stairs, not the best thing for anyone with mobility issues

Very Good
Traveller Type: Family with Young Children
  : Location & staff
  : old furniture

Very Good
Traveller Type: Business Traveler
  : Goo location and friendly staff