Paddington Flats

Fair
Traveller Type: Traveling as Couple
  : Location is great which close to Paddington station
  : Dirty, old, and a bit smelly. The light also quite dull. :(

Pleasant
Traveller Type: Solo Traveler
  : The flat is very well situated. Metres away from Paddington station. Quiet environment. I thought the flat was old and dated. What would make it really good is a new flooring, a new mattress and a fresh lick of paint - could make a massive difference. It was an okay stay.
  : I thought the mattress was a bit thin. I was a bit surprised that ??? took a photo of my passport. It was done very quickly, didnt have the time to react. Concerning as now this person has my personal information including my passport number.

Very Poor
Traveller Type: Traveling as Couple
  : Absolutely unacceptable, terrible service , awful communication, I have called several times to cancel my booking because my girlfriend had Covid which we couldnt make the stay but it was impossible to speak to staff , I spoke to booking.com and their calls got left out as well. Had an awful service from this flat and didnt even get my refund since our situation was out of our hand and the Paddingtons flat wasnt understanding
  : No , absolutely no

Very Poor
Traveller Type: Solo Traveler
  : nothing
  : This property is below poor The bed was sunken in the middle, room in less than poor condition. I had to go to a different location to collect the keys Do not book this property

Good
Traveller Type: Business Traveler

Disappointing
Traveller Type: Solo Traveler
  : Cold, unclean, mattress very old,

Very Poor
Traveller Type: Traveling as Couple
  : Nothing good to say
  : Dirty, mouldy, cold, terrible bed which was broken and very flat pillows. Carpet hasnt n vacuumed for a long long time. It also would have been nice if the sink and show facilities were cleaned before our stay.

Pleasant
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : Nothing.
  : The fire/security alarm beeped and the tap leaked loudly for the duration of the stay, when informed and asked to come and deal with it during the day, they didn't. The dirtiness is unacceptable and in breach of Covid regulations, not a single surface had been wiped - a perfect place to get sick. The springs on the matress sttabed the body in an injurous way, they felt like knives. The wrot and decay are unbeliavable, a very poor standard. There were dirty items under the bed, including previous guests clothes and in the cupboards. There were dirty brown cushions with unchanged covers. Dusty and smelling of cigarret smoke everywhere. The advertised picture outside is a different building. Deceitful. GDPR concerns with ID handelling. The entire experience was horrible. I don't understand how booking.com can accept an operation such as this one. I would never stay there again even if there was no charge. The deposit remains to be rerurned.