Danny Lodge - Spacious 3 bedroom house

Poor
Traveller Type: Family with Young Children
  : The location of the house is lovely with walks immediately outside The bedding was clean and the towels were white and fluffy. The main bathroom has been updated.
  : The house was in need of a deep clean, especially inside the secondary glazing which had numerous dead flies trapped in it. My son-in-law had to clean the drain in the shower cubicle which was overflowing due to previous occupants hair and collected dirt. He did take some photographs which were not pleasant to view! The kitchen units are old and have been painted at some time the but paint is wearing off showing the original wood beneath. The microwave had a very bad smell when we used it and I found it necessary to clean it both inside and out. The outside of the house is in desperate need of attention as paint is flaking on the door and window frames and much of the wood is rotten. The house is not suitable for more than 5 people and the fire safety certificate only allows for 5. We were a group of 6 and I did check with the owners regarding the number of occupants but was assured it could accommodate 6. My husband was forced to sleep on an airbed as the 3rd bedroom only has a single bed and not enough floor space for a 6th person.

Fair
Traveller Type: Family with Young Children
  : The linen was clean ( bedding, towels etc) and there were plenty of towels. The cottage was generally clean but we did not cook there so cannot rate the kitchen facilities. Beds were comfortable and once we got the heating working it was warm and cozy. it was close to Hurstpierpoint and we thoroughly enjoyed the New Inn Pub at the far end of the village.
  : Arriving at the property we were initially shocked at how run down the exterior was. wooden window frames falling apart, peeling paint etc. it certainly did not inspire us with any confidence and I was dreading going inside to see what it was like. however the inside was ok snd clean. no heating had been left on so the cottage was very cold for the first few hours. once we got the gang of how the heating worked we were more comfortable. Unfortunately the very noisy boiler that makes a scream like sound kept us awake the first few nights. We did have some problems with a key that kept slipping in the lock and I called the number given, I found the response unhelpful and quite disinterested. I was told she couldnt call me back as I had a foreign number!! luckily I managed to find a second key which worked better. the office eventually texted me back but I do feel the customer service skills could be improved.

Wonderful
Traveller Type:
  : The cozy quite lodge has everything you need to make you feel right at home. Location is also great. The shops are only a short walk away with walks also around the property. Excellent for long, short or family stays.The Owners & Michelle were friendly and extremely helpful. I would highly recommend Danny Lodge.
  : On the weekends there are more people & some horses that walk in front of the house. Not really any problem especially if your use to suburbia.

Very Good
Traveller Type:
  : Very sweet cottage within very easy walk of Hurstpierpoint and Hassocks. Gorgeous sheep-filled fields perfect for a walk. Characterful, clean and quiet.
  : Boiler howled regularly through day and night, and a dining table chair was broken, but we've been assured these issues are being looked at. Parking is very tight. Twin bed mattresses are not fantastic, but master bedroom is comfortable.

Very Good
Traveller Type: Family with Young Children
  : Fantastic location with fenced garden and access to walks for the dog. Plenty of hot water for baths, crisp bed linen and big towels. Kitchen well equipped including tea/ coffee and basics
  : Travel cot left up in one of the bedrooms which was in the way of the only mirror near a plug socket for the hair dryer A bit of confusion with the keys on arrival as key box empty but house was unlocked with keys on the table in the kitchen

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : Excellent location, awesome facilities. Dedicated highly responsive team. Thus is great delight for my family and I. Thank you very much. Will be back. Abiodun Solanke
  : Everything was superb. The dryer worked well at the beginning of our stay then gave some error messages. This issue was quickly attended to.

Wonderful
Traveller Type: Family with Young Children
  : Lovely location, facilities great, comfortable, very nice welcome
  : Missing tea towel. Parking bit tight

Wonderful
Traveller Type: Family with Young Children
  : The rooms were spacious and the kitchen was fully kitted out. Garden was a bonus
  : The bathroom door (upstairs) was noisy to open and close in the night. I would prefer duvet covers that aren't so noisy (i.e. not cotton). Some windows didn't have coverings downstairs.

Poor
Traveller Type: Business Traveler
  : Location
  : Our experience of Danny Lodge was far from satisfactory. There have been a number of issues regarding our stay at Danny Lodge which has been a disappointing experience. We stay in holiday cottages regularly and are providing detailed feedback on this message.The property isnt well maintained.There are health and safety issues regarding the shower door in the upstairs bathroom. The shower door is not secured in the bottom rung of the door slider ( photos provided) and can easily come off the top runner with this being a heavy glass door , it is a serious safety issue.The outside of the property is in poor repair. Very different to the promotional images on booking.com. Window frames are rotten, secondary glazing makes opening the windows difficult.Garden isnt secure or dog friendly, and we had to keep our dogs on a lead constantly, for fear of our dogs escaping, into the adjacent garden, and surrounding fields.Outside garden patio and seating area has been neglected is covered in algae and moss and is unusable in current condition. It wasnt cleaned as you had indicated on Monday.There was a pooh bag left on the BBQ in the garden from prior visitors, and the BBQ was still full of ash and dirty.Fundamental issues werent attended to for our arrival such as*making sure the boiler was on for new guests so hot water was available*having the Wi-Fi working*Property needing to be cleaner on arrival - table was not cleaned properly, sofa not hoovered and crumbs evident; utensils such as frying pan and baking sheets dirty and needed washing before use; dust and cobwebs in downstairs bathroom.*removal of chipped plates and mugs from kitchen area;*providing a functioning usable squeegee mop with an intact sponge, however there was an additional mop to use. Some of the doors at the Cottage were not closing properly in the Kitchen, Toilet, and Bathroom.