Strathview

Very Good
Traveller Type: Business Traveler
  : We loved the view, the space, the beds were very comfortable and the showers were lovely.
  : Some of the kitchen equipment and fixtures and fittings need updating such as the clothes hanger in the utility room, coat stand was broken (had been connected back together and upon hanging our coats on it, it broke), the brush handle comes off, broken scissors, lack of chopping board, no small kitchen knives.

Very Good
Traveller Type: Business Traveler
  : lovely views from a well equipped house. clean and tidy easy to find and good parking facilities.
  : was only advised on bin pick up days in the final email by which time the actual day had passed.

Good
Traveller Type: Family with Young Children
  : Excellent property for a large family or group of friends. Good sized rooms. Great location for exploring Northumberland, Hadrian's Wall etc. Large garden for the kids to let off steam with lovely views across the valley.
  : Whilst the property itself suited our needs there were a number of issues that took the shine off our stay. We reported a number of faults which on a more detailed look at previous reviews seem to have been outstanding for some months. They included - toaster not working properly, no small kitchen knives, no proper chopping board, only 2 teaspoons, lack of basic kitchen supplies - hand towel, black bin bags, washing up cloth, washing up liquid. Host & Stay the managing agents were great at communicating but very poor at taking any action. They promised to drop in more teaspoons and kitchen supplies but nothing ever arrived. One of the sinks in the upstairs bathroom was blocked on our arrival. Upon investigation the plughole was full of hair and muck. Obviously it had not been cleaned properly prior to our arrival. For the money we paid for our stay, I would not have expected to have the issues that we did and would also question why they have been left outstanding for so long.

Very Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Family with Young Children
  : One half of toaster didn't work and drawer under the oven hadn't been cleaned also no instructions as to how to use it hob or the oven it was trial and error at first. no mop for the floors it would have been helpful

Wonderful
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : Beautiful location, outstanding views, lovely village with Co-op, pharmacy, coffee shop, pubs. The village is Haydon Bridge and has its own railway station. The Railway Hotel and Bistro was particularly lovely for a meal, friendly staff and delicious food (fantastic for gluten free also). The house was spacious, light, bright and airy. Great living / dining area for us all to hang out. Could log in to Netflix on the TV. Well equipped kitchen in general.
  : Misunderstanding by Host & Stay re terms of the booking - they eventually honoured the terms booked after I showed the terms provided to me from Booking.com. 250 deposit with 3rd party - they took money from my card 2 weeks in advance of stay and held on to it for almost 2 weeks after my visit. I fed this back to Host & Stay as I am not sure if this is standard or something just went wrong on this occasion. This privilege also cost me 10 admin fee, undisclosed at point of booking. There was also confusion around this process with the wrong links being sent to sort deposit, then the onus being on me initially to contact the 3rd party to sort this out. And multiple threats of cancellation if I didnt pay the deposit, even after Id done it. It all got sorted, but was quite stressful feeling like I was going to wreck our family holiday!!!Broken toaster - quite annoying having to hold the lever down to make a bit of toast, and I note mentioned in previous reviews and not fixed.The house itself is beautiful, but the booking process has room for improvement.

Pleasant
Traveller Type: Family with Young Children
  : house was clean and well appointed, the garden furniture was a bonus and the views exceptional
  : this lovely property was let down by the following: one of the beds has a large sag/dent in the mattress. the water temperature in the showers was much too hot, yes, we know how to use shower mixer taps but that didnt help. we contacted the hosts who said they would get back to us but didnt bother. host and stay were not easy to deal with, they contacted us 4 times to confirm our stay, 3 of the contacts were after we had already confirmed and phoned after each email. not very impressive.

Good
Traveller Type:
  : Great location and views.
  : Temperature control in main bathroom shower didn't work meaning shower was too hot to use.

Very Good
Traveller Type: Traveling as Couple
  : Very spacious and comfortable
  : I cant think of anything we really enjoyed our stay.