Maison Claire

Fair
Traveller Type: Family with Young Children
  : Location
  : Not too clean

Very Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : This is an air b and b, not a hotel.

Fair
Traveller Type:
  : Excellent location, just a few minutes walk into Chester and a car park opposite.
  : Room was a bit shabby, some mold or discolouration at top of walls. Bathroom a bit tired. Double bed very uncomfortable. Thought the room was overpriced.

Wonderful
Traveller Type: Traveling as Couple
  : Very quirky and cosy
  : Very clean and tidy with everything we needed. Five minute walk to centre of the city

Very Poor
Traveller Type:
  : The building
  : Claire who owns the property has harassed my family since they arrived. I booked this hotel for my son and his 6 friends. Claire then asked me why his mum booked his hotel? yes thats correct? a hotel manager asking why his mum booked a hotel for her son and friends!. She then asked for 200 deposit because they were men and men wee the bed. Im being serious all asked. Then messaged me at 2.30am on morning to say they were coming in and out of hotel door. Ive never ever had such a bizarre experience ever. Constantly called my phone and sent messages when all Ive asked for is a refund on deposit , and advised her not to put on booking.com no men to stay. Claire is very sexist and has made my sons experience of Chester awful, he stays all over England and Ive booked lots of hotels with never the hotel manager calling me all night. Awful experience would advise no one to stay and showers and heating do not work. Claire watches her cctv of you all night to. No other guests complained. My son and friends went into city centre for night out! why have a hotel in city centre then complain about everything they do. Still waiting for 200 refund.

Good
Traveller Type: Traveling as Couple
  : Cozy
  : Size of room painting too big beside bed kept knocking it ,main light too low, bedside table to small

Good
Traveller Type: Solo Traveler
  : I like the decor and the cosy, comfy bed and puffy pillows. The En_suite was very nice. It was very quiet. Which was great.
  : It was difficult to find, and a pain, firstly about getting in. I should've been given the info on getting in, hours before Arrival. As I did mention that I suffer from Anxiety. I was quite stressed after a long journey. And it was dark. Took me about an hour asking different people for directions, as I've never been to Chester before. Difficult getting through gate, and I wasn't told that the door would be unlocked, until I actually got there. I think breakfast should also be included in the price. Not much room to put your belongings. Could do with, perhaps a small fold down table. And mirror moved to centre wall. As it was too close to the bed and on the other side, a big picture got in the way of the bed I kept knocking it in my sleep. Also a manual perhaps telling you how to put heated towel rail on. Etc.

Very Good
Traveller Type:
  : Good value for money, property clean, good communication how to get into the property. Parking nearby, Good location.

Good
Traveller Type: Solo Traveler
  : The location and helpful staff.
  : My room was too cold for my tastes. The bedding was clammy like it had been put on the bed before it had dried completely. This made for an uncomfortable night.