Oak Cottage

Very Poor
Traveller Type: Family with Young Children
  : The campsite itself was beautiful and the location was great.
  : The cottage was full of mould and damp in every room. The floors were filthy, there was dust and cobwebs everywhere. The kitchen equipment was dirty and I had to wash everything before we could use it. The water from the hot tap was lukewarm at best so I had to boil the kettle every time I wanted to wash pots, surfaces and the floors. There was an abnormal amount of flies everywhere in the cottage. One of the ladies on reception was rude and extremely unhelpful.

Pleasant
Traveller Type: Family with Young Children
  : Site is lovely, secure and clean, about 4 miles out of ingoldmells.
  : No enclosed space for the dogs to go out of a night before bed and first thing in a morning. Seems to of been a fly problem, persistent flies in the property yet windows and doors were kept shut because of this. Also on arrival and throughout the week, very unpleasant smells in cottage, particularly kitchen and small bedroom. Neighbouring caravan owners were not very welcoming and made it clear they were not happy that we took dogs on the little patch of grass that was close to their caravan. Also no freezer, so we couldn't buy any ice cream.

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple
  : The site/location. Able to walk the dogs around the site rather than along the road.
  : Flies in the property. Wasps in the bathroom (2 mornings) got stung twice trying to clear them . Bit of a smell in the kitchen area.

Good
Traveller Type: Family with Young Children
  : Could do with a gate to the court yard outside as he had a dog.

Poor
Traveller Type: Family with Young Children
  : The cottage has potential to be really nice. Its in a great location for coastal towns and attractions.
  : Pulling up to the cottage we though it looked a lovely camp site but then when entering our cottage it smelt damp and unclean. It had just had a surface clean but with the current Covid 19 circumstances its not acceptable, it should be cleaned throughly. Round the edge of the shower was dirty, a nail scrubbing brush was left from previous people in the shower, the kitchen smelt the worse which I think stemmed from a dirty splash back on the cooked, it was nearly unbearable. The carpet needed a good hover, there were a lot cobwebs. I was disgusted to find two old crumped biscuits stuck to the side of the bedroom cabinet. There were flys everywhere and to top if off we had no hot water, which is unacceptable. Not good when you are travelling with a two year old who wants to keep picking up the dead flys off the floor that we managed to get with our own fly spray. Reception didnt seem interested when we mentioned everything. We were eventually offered alternative accommodation but it was near the end of our trip and would have waited too much time to transfer belongings over so they sent cleaners in after we said we didnt want to move but the only thing they looked to have done was moved the mouldy biscuits. We actually left a day early as it spoilt our holiday.

Poor
Traveller Type: Traveling as Couple
  : Very damp and smells
  : Very damp and smells

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children