The Lavenders

Good
Traveller Type: Business Traveler
  : We made our own meals, and the location was very convenient for our work. Just a trekking distance to the office.
  : We did not have control of the heating system for the bathroom water and room temperatures.

Poor
Traveller Type: Solo Traveler
  : The hallway and room was clean and tidy, the furniture in the room was nice and the room had clearly been redecorated recently. There were parking spaces in front of the building, plenty free when I arrived.
  : I had some major issues getting in to the room. I used the instructions provided for the electronic code locks and followed them carefully, it wouldnt allow me entry. I messaged the owner as requested in the email and he said hed check, then told me to try again. I was then able to access the front door, but not the room hed said. I was late for going out with friends by this point as Id wasted 20 mins so went out and asked him politely to get it sorted for when I got back. He replied basically saying I should try again and follow the instructions carefully (Im not an idiot, I put the right code in every time and it didnt work.) When I got back, both key codes worked. But I found someone elses stuff in the room, used toilet paper in the toilet, a water bottle on the basin. I messaged him, he said that hed given me the wrong room and gave me another room number. With the same entry code!! From this point I felt very unsafe and, with no choice but to stay given that Id had a couple of drinks and couldnt drive anywhere else, I had to barricade myself in the room in case anyone tried to gain entry and try to sleep. Im really glad I didnt have my children with me as theres no way Id have felt safe sleeping with them in an unsecure room which presumably anyone else staying in the building could walk into, simply by trying the same code they had for their door. This is a major security issue and is completely unacceptable. I have never stayed anywhere else like this in my life and booking.com shouldnt be allowing accommodation like this to be booked via their site. Also the previous comments about cold water and sound proofing are correct, there isnt any. You can hear everything from the corridor and other rooms. You also cant control the heating from the room so it was baking hot all night.

Good
Traveller Type: Solo Traveler

Very Poor
Traveller Type: Traveling as Couple
  : Absolutely nothing
  : Everything, their customer service was bad and also their communication was pants. Booking.com should take them off their books

Very Poor
Traveller Type: Family with Young Children
  : Booked last minute
  : Was given the wrong room by the host , booked a twin but was given a single occupancy! Host is not at the property you can only contact by phone.Was told by another guest that she had been told to enter my room but had seen all my belongings in there , so she had the room I had booked.So apart from the mistake theres a concern regarding the safety of your belongings!I tried contacting the host regarding the issues and asking for a refund for the difference in rooms ie we paid for a twin but was given a single ! And it was late so I had to share with my son , the host has since refused the refund and ignored my messages My advice avoid at all costs Unprofessional and unsafe !!!

Very Good
Traveller Type: Business Traveler
  : Cleanliness
  : Wi-fi was inconsistent

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Business Traveler
  : Very nice stay.