The Potters Arms

Good
Traveller Type: Traveling as Couple
  : Very good selection
  : In need of good clean around floor areas and perhaps a 're decorating to upperfloor

Very Good
Traveller Type: Business Traveler
  : Friendly atmosphere
  : Clean and tidy

Good
Traveller Type: Traveling as Couple
  : The public area was very nicely decorated and comfortable. Food menu very good Location very good accessible to motorway and area where we had a party village and surroundings very peaceful and pleasant scenery. Room was slightly small and would have put the cost of it at 85 -90
  : Breakfast service, I can understand why only 1 member of staff on duty however service could be quicker and I would suggest a buffet breakfast should be provided so guests can help themselves to coffee, cereal, fruit/juice and toast which would relieve the staff member who could focus just on preparing cooked breakfast

Fair
Traveller Type: Family with Young Children
  : It was in a good location
  : The mattresses on all beds were uncomfortable. Springs were digging in. The shower head was clogged up with timescale so my husband had to clean it out: it all had a look of that will do. No curtain on the small window next to the double bed.

Good
Traveller Type: Traveling as Couple
  : Location quiet, comfortable. Lovely food, excellent breakfast. Lots of choice from the rooms hot drinks selection.
  : Key to room would not open door. Had to ask for help. Manager reluctant to help it was left up to the staff member to sort out. Rooms could do with updating and could do with a good dusting.

Good
Traveller Type: Family with Young Children
  : Staff were very fiendly. Food was lovely. Hotel room was slightly dirty in places, but clean beds & the shower was ok
  : The cleanliness of the room could have been better. The shower room needed a good clean

Good
Traveller Type: Traveling as Couple
  : Great location and nice friendly staff. The beds are comfortable.
  : The rooms can do with updating, shower head needs descaling and towels need replacing.

Fair
Traveller Type: Family with Young Children
  : Staff in the bar were friendly. Village location is lovely
  : Very dated room with scruffy furniture. Breakfast served at 8 and we had to leave before. No option to have access to cereal or fruit at earlier time just a flat no when we asked if we could have some sort of breakfast 15mins earlier. We explained that my son was competing at 8.15 and would need to eat.

Poor
Traveller Type: Traveling as Couple
  : Location is lovely.
  : Where do I start?! On arrival there is no dedicated check in area, you have to go to the bar with your bags etc and then traipse through the pub to the rooms. Despite claiming to have 3 new accessible rooms built in Jan 2022 they DO NOT have anything remotely accessible friendly. When I queried this the member of staff was quite rude, snapping "no we don't do disabled, it says so on our site" - what a charmer. The room we were given was compact but serviceable, the ensuite is a cupboard with tiny corner shower in it. The biggest issue by far is the awful set up for guests after the pub closes. There is no one around after about 8pm and the way in/out of the main building? A side alley. Littered with random objects it feels like a challenge on the Krypton Factor to get luggage from your room to the car park. Don't waste your money, this place is waaaay too expensive - 125 is a joke.

Pleasant
Traveller Type: Traveling as Couple
  : Lovely village pub.We didnt want to complain as we were there for a funeral so a lot going on for us.Lots of dust and cobwebs in the room. Carpet was stained. Shower not the cleanest. Such a shame as the pub downstairs was really welcoming and nice staff.