Hotel Vita Bella Resort & Spa

Very Poor
Traveller Type:
  : Absolutely nothing, they just have a parking !
  : Run away this hotel. Nothing works, the hotel need to be demolished.

Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : The area not bad
  : Most of the staff are not speaking EnglishThe hotel very very old and many things were broken in the room, the service was really bad expect one employee at the reception ( Peri) as she was really supportive but unfortunately the hotel doesn't have a good service even they are not able to provide a tissue.The room very small and i booked for a partially sea view but in fact it's not.

Very Poor
Traveller Type: Solo Traveler
  : The lobby
  : The staff was rude, spoke no English, absolutely no one. They only have one iron for the entire hotel. Breakfast was bad, no options, not tasty, no milk alternative options. My shower had hairs from previous guest.

Pleasant
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Location and the facilities
  : The sun loungers were uncomfortable and the number of cats around at breakfast begging for food

Pleasant
Traveller Type: Traveling as Couple
  : The hotel is in dire need of a revamp. The spa is not exactly a spa, either is the gym both very mediocre. The walls in our room were literally crumbling and the shower was leaking our entire stay, it was even coming through the floorboards. The buffet breakfast spread is the WORST Ive ever witnessed, there is nothing for vegetarians or vegans. It was so basic. As a whole the hotel just lacked any atmosphere and was slightly depressing.

Wonderful
Traveller Type:

Fair
Traveller Type: Family with Young Children
  : - Staff were friendly - Pool and beach were perfect. This hotel has a very nice beachfront area.- Starbucks at the beachfront which is more than perfect.- Hotel rooms were clean
  : 1. Hotel was booked under Pay at the property but they have tried to deduct the full amount 2 days before arrival. Also, they kept on sending warning emails that the booking may be cancelled which was very disappointing.2. When I reached the hotel, the staff tried to charge me more with dollars, luckily my card had the exact amount mentioned in booking. This was very unprofessional. It seems this hotel charges the full amount prior to your arrival as another guest in the hotel told me the exact same thing.3. The towels in the bathroom were overused and looked bad. Felt very hesitant to use them.4. Air conditioning control was not working, whenever I tried to change the temperature or increase/decrease it would not work.5. The worst part was the blankets. This hotel does not have proper blankets. The blankets were like towels. I have attached photos for clearer image of what the blankets look like. Its a resort the bed sheets, pillows and blankets should be decent.6. In the description in booking, it was mentioned that the room had partial sea view. My room had a very bad view but if you come out to the balcony and bend over the balcony you could see the partial sea view they mentioned. Deceiving much?7. Finally, one incident occurred and i was extremely disappointed. I had requested for an iron which was given to me. The iron was in the room and we had a do not disturb sign on the door. Few hours later, we noticed that the iron went missing which means regardless of the do not disturb sign, someone from the staff has entered our room and had taken the iron back. The issue with this was when we have the sign out it means we do not want anyone to enter the room as we have our belongings there. What is something went missing from our belongings?? Who would be responsible for that? The hotel staff should have informed us that they need the iron back after usage but they didnt, they instead entered the room and took the iron.

Wonderful
Traveller Type: Traveling as Couple
  : The swimming pool
  : A little outdated