Hirande Hotel

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type:
  : Staff were perfect. The balcony was awesome .

Poor
Traveller Type: Family with Young Children
  : location
  : 1. Although we booked via Booking.com 2 one-bed room apartments on the ground floor (each with a balcony, 1 bathroom and a kitchen with sofa-bed), the hotel only provided us upon arrival with a two-bedroom apartment with a kitchen and one sofa-bed. I showed the receptionist my reservation from Booking.com but he said (I dont care what Booking.com gave you.)2. The apartment was dirty, with spiderwebs everywhere i indicating that the rooms were not cleaned regularly or properly. There were bedbugs.3. Hotel services were very poor. I had to ask the receptionist repeatedly to clean the apartment but they informed me that they only clean every 2 to 3 days.4. I asked them to bring my family towels but the receptionist repeatedly gave me a lecture that there were 16 rooms / apartments and they would not provide towels for all the travellers in every room. He gave me one towel to be shared by 3 family members!5. There was no privacy, as you could hear people talking clearly or listening to music outside or inside the hotel.6. There was no safe box7. I asked for 3 garbage bags for each garbage bin available in the apartment but was only given one.8. I had to ask them to provide linen for the sofa bed. 9. There was no gas in the kitchen stove10. The free Wi-Fi rarely worked and if it worked, it was so slow that I had to use my personal internet data

Good
Traveller Type: Family with Young Children
  : Away from the noise. The staff were great and helpful
  : Small rooms and toilets. The bed was not comfortable. No view!

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : The place
  : Ground level noisy

Very Good
Traveller Type: Family with Young Children
  : very fast check in
  : Nil

Very Good
Traveller Type: Family with Young Children
  : friendly receptionspecially from Mr Ammar he was very helpful
  : nothing

Good
Traveller Type: Family with Young Children
  : Good location that is easy to reach by car. Parking for cars. Walking distance to the lake and restaurants. Good staff.
  : Small rooms and halls.The dont clean the room every day.No mirror inside the room.No voice isolation between rooms.No place to leave the bags in.