Sunrise Istanbul Suites

Poor
Traveller Type: Family with Young Children
  : theyre friendly and helpful

Very Poor
Traveller Type: Business Traveler
  : Absolutely nothing.
  : So I arrived and the studio I paid for was given away to other guests. Instead they gave me a tiny dark little room. As soon as I understood that this is not what I paid for I went downstairs but the receptionist was already gone. I tried to call all the provided numbers but there was no answer. This was already a shock but that was not the worst thing. The worst thing is that the room was unbelievable dirty. Literally not one single thing was clean. The shower, the sink, the bed, the floors was so dirty, moldy and full of insects. I was afraid to touch anything not to get some sort of desease. I honestly cant believe how dirty and how bad this place was. I cannot comprehend how it is still allowed to run. They should shut it down immediately.

Very Poor
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Business Traveler
  : NOTHING
  : DisasterDirtyStinks on towelsHairs on pillowsI can't believe i even considered this propertyI blame booking.com for unrealistic photos of property

Very Poor
Traveller Type:
  : location
  : bathroom, cleaning, noisy, filthy

Poor
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Solo Traveler
  : Location is great, right behind the bars and Bosporus, but not exactly in the chaos.
  : They do not care. I told the reception that I will go out for a breakfast and I am not checking out and will be back. But when I got back they already cleaned the room and checked me out. When I called it out they said "oops, too bad" and they were not solution oriented, they were rather unphased instead.

Pleasant
Traveller Type: Solo Traveler

Fair
Traveller Type:
  : It had good location
  : The staff were very unfriendly and unapproachable.The room wasn't clean enough.We booked a room once but even though the money was deducted from our account, it was not confirmed and we had to rebook and pay again.