Akra Hotel

Poor
Traveller Type: Solo Traveler
  : I booked a three-night sea-view suite, but on the first night, they placed me on the ground floor with no view at all. After talking to the front desk, they agreed to change it the next day. However, the next morning, a very arrogant staff member told me the hotel was fully booked and couldn't accommodate my request. When I questioned why, given it was morning and surely there would be checkouts, he asked me to leave. Ironically, when I returned in the afternoon and asked again, the front desk agreed to move me to a seventh-floor room with the complimentary wine that should have come with the suite originally. The front desk staff at Akara should definitely be replaced. Rarely have I encountered such rude and arrogant receptionists during my travels around the world. Or perhaps they discriminate against guests based on race or gender?

Wonderful
Traveller Type:

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Solo Traveler
  : convenient location of the hotel, beautiful views of the mountains and sea, beautiful swimming pool and hotel grounds. employee Mustafa is the only one who was most friendly and helpful
  : not friendly staff, bad food, old rooms do not correspond to a 5 star hotel

Very Good
Traveller Type: Traveling as Couple
  : Location by the sea and the cityBest breakfast ever
  : Car parking a bit busyQuite slow check in

Wonderful
Traveller Type: Traveling as Couple
  : The location and setting of the hotel is great. The pool space is lovely, and the deck down by the sea is wonderful. Gym facilities were great. Food was great and all restaurant and pool bar staff were exceptional as well as the housekeeping team. Super kind and super helpful
  : We booked a boat trip through the hotel and I would definitely not recommend this. They completely ripped us off and sent us on a boat trip that was completely different to the one they advertised to us. The staff working in the reception area at the help desks were not understanding at all and made it very difficult for us when we asked to make a complaint. Had I of been an older guest I feel as though I would of been treated very differently. I was asked to come back to reception on multiple occasions as there wasnt the right person there to deal with it and every time I came I was waiting 20/30 minutes. Very frustrating when on a relaxing holiday wanting to make the most of my time with my partner as we spend a lot of time apart due to my job. A real shame as this left a very sour taste after an exceptional hotel in every other part.

Very Good
Traveller Type: Traveling as Couple
  : Locations
  : Locations

Pleasant
Traveller Type: Traveling as Couple
  : Beautiful location! Amazing breakfast buffet!
  : Bad housekeeping! Extremely mediocre concierge desk. Walls too thin all noises from the next room was infiltrating NO VEG FOOD OPTIONS AFTER 7 PM. UNACCEPTABLE