Järnvägshotellet

Very Poor
Traveller Type: Business Traveler
  : The staff was undoubtedly friendly, and that was a positive aspect of the experience. However, it was evident that they faced challenges due to working under hotel owners driven by greed as evidenced by the disappointing condition of the hotel, despite their best efforts.
  : The room temperature was unbearably high, exceeding 26 degrees Celsius, and unfortunately, there was no functioning air conditioning system in place. This resulted in a significant lack of sleep, with only 2-3 hours of rest, greatly impacting comfort and overall experience. Additionally, the presence of a persistent moldy smell in the hotel hallway raised concerns about basic cleanliness and maintenance standards. Such an environment is unsuitable, particularly for individuals with asthma or other medical conditions. Furthermore, was quite surprised to discover that the same staff responsible for preparing breakfast was also tasked with cleaning the toilets afterwards. This revelation greatly undermines confidence in the hotel's hygiene standards and the appropriate allocation of responsibilities within your establishment. Given the multitude of issues encountered during the stay, including the uncomfortable sleeping conditions and the general disregard for cleanliness, I regret to inform that none of us will ever consider staying at your hotel again. We intend to share our disappointing experience with our business associates to ensure they are aware of our negative encounter. In light of these circumstances, I would like to recommend an alternative option. For an additional cost of 300-400 SEK per night, guests can enjoy a truly remarkable hotel experience at the Elite Grand Hotel Gvle. It is a testament to what a well-maintained and customer-focused establishment should be. I hope you take our feedback seriously and take prompt action to rectify the issues we have highlighted.

Wonderful
Traveller Type: Solo Traveler
  : 24x7 Checkin, very nice!
  : Considering the price nothing.