Sintra Rural Home - Cerrado da Serra

Very Good
Traveller Type: Traveling as Couple
  : Really unusual quirky place with great artworks and other interesting decor. Breakfast was good. Pool was nice and looking at the other facilities available (football/tennis/gym/trampoline, mini golf), there is everything there for families, which is a good thing because the location is not really close to anything, if you don't have a car then it would be quite difficult to find and/or get about. Saying that it is nice and quiet and relaxing, away from the hustle and bustle in the city
  : Bedrooms (the two we saw), were quite small with a double bed and just enough room to walk around it. Very comfortable but quite cramped

Pleasant
Traveller Type: Traveling as Couple
  : The house is very beautiful, the rooms are comfortable and clean, the day we did the check in, the lady was very nice and helpful.
  : When we were doing the check out, we were informed that we needed to fill a form with detailed personal information of everyone staying in both rooms. As we didn't understand the need to fill this form, as our details were already provided when we did the reservation and paid the stay, we asked the lady working that morning, what was the need of filling that form at the check out, since she was not sure and she was just following orders, she said she would ask the owner to come and speak with us. All of the sudden, the owner comes with a very rude attitude, did not even said good morning to us, only asked in an abrupt way who were the ones who did not want to sign the form. By that time we had already filled out the form, we just wanted to know why we were doing it. The owner said it was a legal requirement and that the only reason we did not complete the form earlier was because we arrived quite late the day before, as we are supposed to do it at the check in, which was a lie because we went there on purpose early on the afternoon to do the check-in and we asked several times if there was anything else that we had to do, and the lady working at that moment ( a very pleasant lady) said that everything was okay, and now we only had to do the check out by 11 the next day, she gave us keys and told us we could arrive anytime over night. Overall, good facilities but the superior attitude and rudeness of the owner definitely ruined our stay, the rest of the staff was lovely, but definitely will not come back.

Wonderful
Traveller Type: Solo Traveler

Very Poor
Traveller Type: Traveling as Couple
  : anything
  : Anything

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type:
  : The breakfast was fine. The ladies that made and served the food work very hard and were very sweet
  : Our room was very small and there was no bath room door! Staff spoke only Portuguese. Manager spoke a bit of English. The manager was gruff.

Wonderful
Traveller Type: Business Traveler
  : The views. The eclectic style. Space - pool, grounds. The owners & staff.
  : It was a little further than expected but it works stop me from staying again. No dinner available on site. Local restaurants are limited due to opening hours.

Wonderful
Traveller Type: Solo Traveler
  : Friendly staff, views of the valley and location to shops
  : Nothing