Pod Smerkami

Wonderful
Traveller Type: Traveling as Couple
  : Very authentic hotel made of wood and with view at mountains. It's a bit far away from the center (around 25 min on foot), but close to railway station (10 min on foot). The owner is very talkative and helpful, they called in advance to ask about time of check-in and our room was ready around 13.00. The room has 2 huge balconies with view at mountains and comfortable chairs to relax. Also it's quite spacious for 2 people. Also you can buy breakfast for 25 PLN.
  : - the hotel is a bit old and needs renovation, which is noticable in bathroom (shower keeper is broken, canalization is not good) - to make 1 big bed, you have to merge 2 small beds as it's only one option in hotel to have big bed. - no hair dryer in the room - breakfast has small choice for 25 PLN, especially for vegetarians: they only suggest boiled eggs, different sausages and cheese. No omlet or some salads, no oatmeal, and coffee is only instant.

Pleasant
Traveller Type: Traveling as Couple
  : The location was really pretty and quiet. A bit far from the town centre, half an hour walk but we did not mind it. We liked how bright and warm the room was. The mountain view was spectacular. Shower room was of a good size and worked well for us. The gentleman in the reception made our stay really welcoming. He was really polite and helpful. Thank you!
  : The balcony window needs adjusting to stop the draught coming in. The bed's mattresses seem outdated and were not too comfortable. The pillows could do with a bit of an upgrade too. We felt that the cleaning staff could have emptied the rubbish bin once a day and swiped the floors but didn't. A bit of a shame about the entrance and the lack of welcoming factor in the reception, which was very cluttered and very outdated, lots of things everywhere which was too confusing and overwhelming. There was a lack of politeness from the head of housekeeping, a lady was not very polite and very direct with her words, not very customer focused. Overall we felt that Pod Smerkami could be a much more welcoming hotel with small facilities adjustments and some customer warmth added. Good for a really short stay though.

Very Good
Traveller Type:
  : Stunning view from the balcony, cleanliness, warm and welcoming staff, kitties at the property:)
  : No such thing!

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple
  : Hotel cats were lovely, the hotel is near a train station, rooms were nice.

Poor
Traveller Type: Family with Young Children
  : Just location
  : Unprofessional staff. Mess in reception and in system. Dirty rooms. No bath towels when you stay for 1 night. Very poor service, they don't care about guests. Not recommended.