Aparthotel Cristal Resort Szklarska Poręba

Good
Traveller Type: Family with Young Children
  : Location, outdoor jacuzzi, spa area, sunny balcony room
  : Dirty carpets all over hotel, bed very small for a big room, kept banging my head over a wall. But really what we werent pleased about was the fact that months before our arrival I sent a message to the property informing Ill be with a car and also 6 kg dog. The reception therefore responded informing carpark will cost 30PLN a day. They didnt mention dog cost at all so I assumed it was free (since on booking it says charger May apply) On arrival however I was asked to pay 115 PLN per day for my dog!!! As this is their rate! Since we were staying 5 days you can only calculate how shocked I was to pay additional nearly 600PLN while I was never pre informed of it before my arrival.Thankfully the lady gave us 50% discount from this. However id wish we were informed of this price originally when messaging the hotel months prior our arrival.

Disappointing
Traveller Type: Traveling as Couple
  : breakfast was good, friendly staff
  : sleeping couch was horrible, I hardly slept

Wonderful
Traveller Type: Family with Young Children
  : Duy apartament, spa i basen