Z14 Boutique Residence - Krakow Old Town

Very Poor
Traveller Type: Traveling as Couple
  : Good location , clean & nice & quiet premisses
  : When we arrived, the room was prepared for one person- the pillowcase, douvet and towels for the second person were not provided even though the room was booked for 2. We tried to call reception, but no one responded the call, so we had to go go to reception by ourselves.The next disappointment was to discover that there was no water at all in shower. We didnt have time to go again by ourselves to reception, so we didnt bother them and left quite frustrated.

Very Good
Traveller Type: Family with Young Children
  : Lovely apartment. Within a short walk to the main square. Great for couples.
  : Collection of keys in different location.

Good
Traveller Type: Traveling as Couple
  : Very modern room large, clean, big bed. Large shower. Lovely building, good location
  : 54 stairs to apartment, no lift. Not clear enough at booking the breakfast is located at another property a good 10 mins walk away or the courier would leave it outside of the main front door ! States daily housekeeping - be careful. We didnt get it on 2nd day, contacted reception (another building) who said they dont always come as other guests havent always wanted it. They came on 3rd day but only basic , left towels not made bed or cleaned through. Didnt come on day 4 messaged again and they apologised said they would come but it was nearly 3 in afternoon and too late going next day if you want daily housekeeping as advertised make sure you ask for it

Very Good
Traveller Type: Traveling as Couple
  : Everything was lovely and it was super clean.
  : 75 steps to reach our room (21 ) is was ok for us but if anyone booked with disabilities they would have struggled. My husband has asthma and he had to stop a few times getting up the steps