Hotel Bella Ciao

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Solo Traveler

Good
Traveller Type: Family with Young Children
  : Pleasant staff, lovely position, free parking.
  : We'd asked for 2 separate single beds, but were provided with two beds pushed together and a double undersheet and duvet.Eventually the bed separation was sorted but no single sheets or duvet provided. This felt a very unprofessional way to treat guests.

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : Great location in the town. The staff were fantastic and friendly and so helpful. Thank you team. Great atmosphere outside in restaurant/bar

Poor
Traveller Type: Family with Young Children
  : The only thing I liked was the comfortable beds, its a pity I was unable to sleep for the 5 nights booked due to the cleaner using excess chemical spray that made you feel sick on entering the room! Even with the windows open day and night, not having the room turned made very little difference. The room was cold because of having the windows open all the time, the noise outside was loud until around 4 am.
  : On arriving to the two rooms booked for our family the over powering odor was evident. We had planned dinner with other family members else where so we opened the windows in the hope this would resolve the problem for when we returned later the night. Unfortunately it did not and we were unable to sleep as the smell burnt our noses and throats. My husband complained to staff who said we could move to a lower floor room for one night only and they would air the room for the following night. The hotel insisted we move back to our original room as the one we were moved to was booked. On returning to the original room the smell was still evident, even in the sheets of the bed. We complained again to the hotel but to no avail so we made an official complaint to booking.com who communicated with the hotel. The hotel said they would deduct the breakfast from our bill! The breakfast takes place in another hotel, were cold meats, cheese, bread, petite croissants, fresh fruit and coffee is served. No option of hot food available for 12 euros per person. Our stay was completely spoilt by not being able to sleep from the smell and the noise outside the window until the early hours. On packing our belongs from the two last rooms on the top floor, checking to make sure we had everything, we checked under the beds. Our children found 3 empty bottles of Porto wine under their bed! Obviously not from us. I will let you make your own mind up on why they use such pungent cleaning products. If anyone is unlucky to book this hotel check to see if the bottles have been removed! I dont recommend this hotel or management.

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : The breakfast was excellent and the location was fantastic.

Good
Traveller Type: Traveling as Couple
  : The spot of the hotel is amazing. Everything is closeby, the view is lovely. I love how there is an extra entrance for guests, it feels very private and nobody is on your eyes. The vibes around the area is great. There is music that you can hear, which stops at midnight every time.
  : Wasn't a fan of the smell in the room, that is personal taste. For breakfast you have to move to another restaurant, which is ok but it didnt felt worth the money for what you can get. The building is loud, you can hear doors slamming and people walking through the hallways.

Fair
Traveller Type: Family with Young Children
  : The staff was kind and friendly. What made are stay enjoyable.
  : We spend a friday night and the bar down was very noisy and loud music until late.