Hotel Haus Freiburg

Pleasant
Traveller Type:

Good
Traveller Type: Traveling as Couple
  : Nice facilities, the room was spacious and clean. The pool was super nice and the beds as well, great view. The boss was super friendly and helpful, the cleaning lady as well
  : The personal at the pool was doing nothing at all, we arrived there the first day and there were no pillows on the bed and he just sat there and watched us pulling the big pillows on the beds. He was also listening to super loud rap music through the boxes and even after asking it took him half an hour to change it. There were quite some things he could have done like we would have loved a drink or the pool top layer had quite some flies but he rather toggled on his phone the younger guy was super friendly though. All over the facilities were great but for this price we expected a bit more perfection, the glasses in our room were not replaced, we had only one coffee mug, the breakfast was okay but really not special, sausages and eggs were sweating under a warmth plate, not much choice. The hotel has everything to offer a bit more but is not doing it right now for us.