Captain Apartments

Poor
Traveller Type:
  : The terrace was nice, sufficient living room space, but none of the things we liked are enough to ever come back or recommend this place to someone.
  : Let's start with the fact that the lady at the reception spoke zero English and when we attempted to find out whether maybe she spoke other languages, she rudely said something to the effect of "Come Montenegro, you speak Montenegro!" That was one of the few times we actually saw anyone at the reception during our 4 day stay. The apartment was badly cleaned, especially the bathroom where the dust on the vent was as thick as 1 cm (the picture shows it cleaned already by me)! The bathroom door would not close which is a real problem when there are 4 guests in one apartment. We ended up sticking a towel between the door and the frame to just keep it closed while using the bathroom. The shower would quickly fill up due to poor draining and in 5 minutes the floors of the bathroom would be completely swamped. The terrace door took real physical effort to close, one bed lamp was missing the bulb, and the wardrobe door was stuck too. All the above would not have granted a two out of ten rating, however. What topped it it all was an extra charge on my card, amounting to 174 eur, that appeared out of nowhere. When, during our last night stay I confronted the "online reception" through Whatsapp, the person on the other end adopted a very rude position that it was me who made a mistake and that they "could not see anything" on their end. The second day, after I filed a chargeback with my bank, they did respond saying that their bank returned the money back. The hotel never apologized!

Good
Traveller Type: Solo Traveler

Disappointing
Traveller Type:
  : 1. Location.its located at quiet district but ~5 minutes to old town and city market2. Size.Appartments are huge. designed for 6 persons it have enough space to feel absolutely fine. Balcony with sun protectors is also a plus.3. Reception service.Lady at reception was as pleasant as it possible and was trying to help us with all issues we escalate. as much as possible.
  : 1. Quality. appartments looks very very used. almost all stuff are broken: electricity sockets, bathroom equipment, floor and walls have serious cracks. kitchen equip doors are falling apart. main room lightening is almost not works. few lamps only works. hard to sit overnight and for example play desk games.2. Air conditioning. we stay for 3 days in September. and all 3 days air conditioning wasn't working. just blowing with no cold.5 and 6 persons have to sleep at open area bed on 2nd floor. even if aircond will work - there is VERY hot as no air movement there at all. luckily there is a window, but...3. Safety.2nd floor stairs setup very risky. not hard-connected to the wall at all. nails just pop up from the wall and i can't imagine how it just stay and not fall4. Security.If you leave keys at reception for your friends and return after 20.00 you will find keys just on reception table. take and go do robbery. there are no reception service after 20.005. Customer focus. Reception service was checking air conditioning but fix not happen. When i discussed this with owner adking for a discount at least i got 10 eur. from 400. nice isn't it?6. breakfast is VERY tiny. about 2 eggs, 1-2 pieces of cheese or meat and a coffee/tea. and price for the room and breakfast is not cheap at all.

Wonderful
Traveller Type: Family with Young Children
  : Perfect location, the staff wad kind, very close to the beach, to the old town, market and bus station.
  : The room was near the reception and every morning was noise and in the room was moisture in the air.

Good
Traveller Type: Traveling as Couple

Poor
Traveller Type:
  : everywhere was close to property
  : staff was rude! cleaning was not good

Very Good
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : Quite location
  : No kitchen utensils, no pot, no frying pan. Looks like the appartment management did all so guests would not using kitchen. Also not enough power points.

Pleasant
Traveller Type: Traveling as Couple
  : Very central location, balcony, okay mattress, shadow parking, air-conditioned, rather clean
  : At arrival, there was no one to open the door (random man called the owner then). No English. Owner kept pushing to pay for parking (10/day). Shower gets ice cold after roughly 10 min (boiler runs out). There are no washing facilities at the location, you're expected to pay 5/machine. Basic amenities are absent (not enough toilet paper, no kitchen towel). Windows couldn't close due to broken locks. We had no room cleaning for full duration of 4 days. No breakfast. Overall: bad communication lead to uncertanties about expectations.

Very Poor
Traveller Type: Traveling as Couple
  : I stayed in this unit in 2019 and 2020, I enjoyed both stays, unfortunately things have changed a lot in recent years. the location is excellent but the services are very bad
  : be very careful with the extra services because you can wake up with 30% more asking prices for parking, which was not requested in previous years. due to the lack of customers, they are trying to round off their income. the lack of cleanliness in the 3 days, a towel was not changed, at least the household garbage was not thrown away, not to mention other cleaning services. I will definitely not stay at this property again. I DO NOT RECOMMEND