Pullman Timi Ama Sardegna

Pleasant
Traveller Type: Family with Young Children
  : Location was grand, young staff full of enthusiasm.
  : Rooms are old and outdated. Food not consistent throughout the resort. Lots of frozen food

Fair
Traveller Type: Traveling as Couple
  : - Location: very close to the beach- Staff at the restaurant was very friendly- Food for breakfast and dinner was tasty and with a lot of variety
  : - Overpriced: the overall price does not worth the value at all. The drinks are as well, too expensive,- Staff (except for waiters) were utterly incompetent and ready to send you to someone else to deal with your queries- Lack of proper explanation regarding the activities: easier to look up by yourself even if you ask questions to the staff

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : Beach, swimming pool, restaurant
  : Payment of beach umbrella and beds for the first snd second row

Good
Traveller Type: Business Traveler
  : This hotel has a great private beach so its location is first class. Restaurant, porters, chambermaids and general staff were good, and helpful. All staff greeted you as they went past. The breakfast and evening buffet food was of good quality. The beds were very comfortable
  : This claims to be a five star hotel it is not.The general feeling is that it is very systems bound and catering for large numbers at a time, not individuals. The staff are not empowered to adapt to individual needs, either at pre arrival booking stage or once in situ. There is no dedicated concierge and no-one answering phones after 10.30pm.We had an executive junior suite with decor long overdue for an update, the fridge started leaking after 22.00 - there was no-one to answer a phone or rectify the problem. Reported again at 9am and finally attended to. The fridge had obviously leaked before as the shelves around it showed clear evidence of previous water damage. (A bottle of Prosecco and strawberries sent but no apology and no offer to move to another room. Unknown to us the replacement fridge was not turned on at installation - so it did not function ). The main restaurant is buffet only; serving over 200 people at one time- again not a 5 star experience. On the hotel private beach a first second and third line system operates - this was not explained to us at checkin - we arrived at the beach to be told you pay extra for beds on front lines one and two! Something we have never experienced in stays in other luxury hotels worldwide. At well over 1200 per night it did not feel like a special experience.

Poor
Traveller Type: Family with Young Children
  : Nothing at all, only food was not bad enough of everything
  : Overpriced hotel, with poor service, for 3 days in regular room we paid over 3000 euros only including breakfast, 2 adults 1 child, and for such price they dont even provide your room with enough water to drink, only one bottle of sparkling and one bottle of still water, for room with 3 people, any extra water they charge you plus they charge 12 euros just to come and bring it to your room, its crazy!!! Very overpriced hotel, we would give it maximum 3 stars. location is not good at all, all 3 days windy and waves, beach need to walk but hotel has buggy service. Nothing around the hotel area.

Wonderful
Traveller Type: Traveling as Couple
  : Shuttle to the beach, work staff, breakfast
  : The douche was open beneath the floor so the whole room was wet after shower

Pleasant
Traveller Type: Family with Young Children
  : Fantastic location and lovely staff
  : I booked 2 classic garden view rooms for 5 days for slightly under 5000 . The rooms aWere old and rundown. With Old centralized AC we woke up every day congested. Buffet is overpriced and mediocre. With very limited choice. We spent on the day of arrival 280. In 4 people food only. Basically we ate a couple of slices of pizza and a dessert. My sons girlfriend whos vegetarian didnt find anything. Upon asking I was told she could eat prawns Ginepri is also quite disappointing. Offering frozen Canadian lobsters rather than fresh Sardinian seafood.Mediterraneo is definitely the best restaurant. With Antonietta the supervisor very attentive. The beach is stunning and the staff are lovely. Big thanks to Maria and Vittoria for organizing the boat trip and horse riding. Another bizarre thing is the fact that the hotel is advertised as an Accor property all throughout the hotel . Screens and poster all around advertising the Accor group. In fact the hotel was taken ove by HNH and you can see the difference in negative. In short the staff and the location are great. Food was really underwhelming so were the rooms. A big thank to : Simone Maria Antonietta Jetan and the reception

Wonderful
Traveller Type: Traveling as Couple

Disappointing
Traveller Type:
  : Air conditioner did not work. The hotel sent someone 4 times and it still did not work. Tried to change rooms and the staff was going to charge extra for the late booking. Awful front desk staff.
  : Our superior room was basic and ac did not work