Cavalletto & Doge Orseolo

Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Family with Young Children
  : We travelled to several cities in a short period of time and the thing that was extremely important to us was the location, something we did not receive as promised. Unfortunately, upon arrival at the hotel, we were told that we would be accommodated at another hotel 5 minutes away from the one we had reserved. In reality, the distance was really 7-8 minutes, but not the attitude of the staff at the reception. Of course, they did not explain to us what the problem was, and when we asked, the answer was something like: you are going to stay in a 4 star hotel, what is the problem?. I will not mention the tone and in fact that the Cavalleto is also 4 stars. I don't know if it is the usual practice with overbooking, but I want to highlight it for future guests. Despite the fact that we were worried about walking home at night through the labyrinths of Venice, we had a great time. If they had explained it to us in the beginning, I wouldn't have even mentioned it. But definitely the price-quality ratio does not correspond to the hotel in question.

Fair
Traveller Type: Traveling as Couple
  : The location of the hotel was the best thing. The staff were very freindly and for an Italian hotel, the breakfast was good too.
  : Otherwise, the main disappointment is that it is advertized and sold as a 4 star hotel when in reality, the room provided was more of a two star quality, even though we were told on arrival that we were being upgraded to 'superior' room. Furniture was scratched, wall paper coming out and bathroom sink even scratched (see photos). I did not even bother complaining as did not want to waste my time when hotel seemed pretty full. In fact on checking in, our so called upgraded room was actually in a different building (with a very shabby entrance) opposite the hotel.

Fair
Traveller Type: Family with Young Children
  : Goid location and reasonable price
  : Rooms and decor /furnishings need updating .

Pleasant
Traveller Type:
  : The location was nice
  : The cleanliness of the hotelThe canal smell in the roomsThe style of the rooms is not like four star hotel

Good
Traveller Type: Traveling as Couple
  : Location
  : We have to carry big luggages to the upper floor with no elevator

Disappointing
Traveller Type:
  : Location was excellent.
  : Airconditioning couldn't be used because of a damp musty odour. Had to leave window open to noisy street. Fridge didn't work. Cups and toilet paper not replaced when room cleaned.

Very Good
Traveller Type: Traveling as Couple
  : Excellent location and very convenient to everywhere. Staffs very friendly. Good breakfast. Very clean and comfortable
  : Room and facility is a bit old. Might needs abit of renovation/upgrade. Bed is a bit too soft. the locks/hinges of Windows in our room not quite worked.

Very Poor
Traveller Type: Traveling as Couple
  : ts very old, rooms are smelling toilets. There are blood stains on the curtains and walls. The shower area is impossible ti fit in its 5m2. The heated water comes and goes. t is very old hotel does not wprth 4 stars!!!

Wonderful
Traveller Type: Traveling as Couple
  : Location was superb! Fabulous view and large room.
  : Everything was lovely.