Ca' Santa Marta Apartment

Very Good
Traveller Type:
  : Quiet, well equipped flat in S. Marta, away from the historical centre and the crowds but still at a walkable distance, and the vaporetti stop is 2 minutes away. The neighborhood has a greengrocer, a (good) vegan restaurant, a baker and a snack bar, and a market on Mondays ; popular Campo S. Margherita, 20 min. away, has everything, including a supermarket with a large deli counter. Gabriele and Alberto, the owners, are very helpful.
  : No change of bedlinen or towels during our 10-day stay. A warning :The beds are narrow and there is hardly any place to turn around in the bathroom so it might not be the best choice for a large person.

Very Good
Traveller Type: Family with Young Children
  : Great location and very friendly owners. The communication was very fast and we had all the organizational information that we needed so everything was smooth.
  : The windows could be protected so that the mosquitos couldn't fly inside.

Disappointing
Traveller Type: Family with Young Children
  : The location is good for people who like to be outside of the tourist area, in a quiet place. It is easy to reach the very centre (by boat) or even walking (30mn). The place is spacious. The bedroom is big.
  : There was no one to open the place or give us the key when we arrived. We had to wait 1h30 mn. Even though, we confirmed our time of arrival and we arrived on time. They only told us when we arrived at the airport, that they couldn't wait for us. There is also a problem with the shower. It is NOT possible to have a hot shower (the temperature changes all the time). Reading the comments, I can see that this problem has been on for almost 2 years. It is not acceptable at 180 euros / night (I would accept it if the room was cheaper). At almost 200 euros per nignt, the minimum is to have a shower that works and someone to open you the door.

Wonderful
Traveller Type:
  : Very clean , the beds were comfortable, the apartment was quiet. We were doing the Venice midnight run and we got back at the apartment around 12:00. It was a very safe neighbourhood. The person who welcomed us was very sweet and helpful.
  : The shower door was very difficult to close but the rest of our stay was perfect for our needs.

Pleasant
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : Great apartment, and host.
  : Shower room, toilet a bit small

Wonderful
Traveller Type: Family with Young Children
  : Very spacious and nicely decorated
  : Some mould in the shower. When leaving for the last time have to remember not to shut the apartment door before first opening the apartment block entrance door, otherwise cannot get out.

Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Traveling as Couple
  : Nothing.
  : The location was further away from places than we expected. We had a terrible time finding the place:5 hours to be exact: over bridges, under bridges. My back was really hurting, and my husband was as well. We are from small islands that don't use ferries to get around. WE use planes and have international airports, so we were quite confused there. Long story short: my phone wasn't working, and everyone said the apartment was a 10-minute walk. We finally got internet from a bar owner so we could call them. The owner got upset with us for being late. I tried to explain that my phone wasn't working properly in Italy, and it doesn't take Italy sim. She fussed at me all the way to the apartment and even when we got there. Also, the first night we went out to get groceries and the ferries wouldn't stop at our location even though it was on their route. The last one even stopped at the dock and wouldn't open the gate. My husband got upset at that point. The person that opens the gate said that we must wait for the next ferry in two minutes. The water ferry people are rude. Even some of the grocery store people. I have never felt so uncomfortable in my life. We were scared to go out because we were afraid that we wouldn't get back to the apartment for hours. My suggestion to the people of Venice is to treat foreigners better or find another way to make money. I recommend all of my friends to never visit Venice. My country has a program called PRIDE which is delivered by our Tourism Department. Under it is Customer service. The Tourism Bureu in Venice should have training like this for everyone if they want to continue to have tourists. PRIDE stands for Personal Responsibility In Delivering Excellence. Venice has a reputation for the people being rude and I don't think that is the reputation that you should have as a people. People make a country. In my country, people would be fired for that behavior.

Very Good
Traveller Type: Traveling as Couple
  : non applicable
  : non applicable