Alla Sibilla

Very Poor
Traveller Type: Traveling as Couple
  : Position
  : The location is not economy but should be specified on booking as super economy given the size and the bathroom which is not a "private bathroom" but is a 1m x 1m niche which in fact provides for the shower above the toilet and therefore when you do the shower invites you to wet the whole bathroom including toilet. The reception is not there because the collection and return of keys is delegated to a bar so the host is not seen ... While from the day before arrival until the day after departure the host contacts us several times to request everything that is already required on booking, eg arrival and departure times, sending documents via what's up to check-in remotely, etc. therefore booking information is requested from the customer unnecessarily on Booking. . It would be advisable for the host to check the apartment first before having the keys of the accommodation delivered to third parties, because it would avoid the customer having to warn that for example the wardrobe is unusable because the doors are locked and that worse is requested to the customer from the host to try to unblock ... Yet see review 19 July 2021 the problem was already reported but not solved .. Furthermore, it was necessary to report to the host that even the wi-fi of the apartment cannot be connected with any of the passwords provided, but obviously this was also known because we were told that despite the fact that we CANNOT connect the wi fi it works best if you stay close to the door ...... But we have been given additional credentials to connect to an alternative wi fi network. The worst thing happened is that during all the messages sent via whatsapp, just before arrival the customer is asked to pay in cash, leaving them unattended in the room ... This request is reminded to the host with a lot of screenshots that Booking asks for a guarantee card therefore we ask to proceed with the debit on this card ...

Very Good
Traveller Type: Solo Traveler
  : Great location near attractions, train station, Tivoli center. Host was wonderful and had someone there to greet me and show me to the room. Even had a cozy electric fireplace heater as it was a little rainy, chilly when I arrived.

Poor
Traveller Type: Solo Traveler
  : Host picked me up from train station when having trouble with transportation.
  : WiFi so weak unusable. In order to use shower would have to spray entire tiny bathroom. Room is very small. Way overpriced for what you get. I was also charged 15E for bein half hour past check-in cutoff. Price on web had 10% discount. Never got.