Alloggio Agrituristico Conte Ottelio

Very Poor
Traveller Type: solo traveller
  : Through decades of regular travelling this is by far my worst experience. This host should never have been working related to service industry. Very aggressive, rude and not trustworthy! Also not proficient in English, so when you get problems with him, that many will and more on that later, you will have to sort it out in Italian. Arriving in the evening to check in there was nobody at the premisses and I called the number by the entrance. The owner was yelling at me in the phone and refusing to let me into the room which was prepaid. His issue ... on an earlier stay I had changed bed during the night as I was freezing in my initial bed as it only had a sheet while the other bed had a ticker duvet with more insulation. But for that he claimed it had been 2 people and I had to pay extra. I told him why I had used two beds, but he refused to accept, and without paying extra he would not give me the room. I told him again that I was the only person in the room and I changed because I was freezing at night. He was then yelling something and hang up. I called back 3-4 times and he was just yelling and hanging up. Last time I said I would report to Booking.com, while he was still hanging up on me, I got a text 10 minutes later that I would be locked in in 5 minutes. A friendly girl, his daughter I presume locked me in, and I thought this was over.The next morning I was going down to have a quick breakfast, he was coming in and stopping me from taking food, position himself 10 centimeters from my face and being very aggressive. I would have thought that after a night he would calm down, but rather the opposite! I still was forced to pay extra. I said that any dispute on payment he should take via Booking.com, and I just wanted to have my breakfast and get out of there. He was refusing me to have my breakfast, and I was asking him 4 times if I could have my breakfast or not, and he just kept on yelling in my face until I left!

Wonderful
Traveller Type: family with young children
  : Renovated old agricultural building, with visible traces of the ancient living. Has a special atmosphere. Quiet place in a small town. Easy to discover the surroundings, a traditional Italian town. The room is comfortable, airconditioned.
  : everything was fine.