Le Violette

Very Poor
Traveller Type:
  : The location was good. Inside the wall and close to the train station.
  : Did not eat the breakfast. Rotten fruit, cereal but no milk or bowls, toaster but no bread or condiments and dry croissants. Beds were uncomfortable. Shower leaked all over the floor. Broken glass on floor. Did not look like photos on line at all.

Poor
Traveller Type: Business Traveler
  : The location was actually very perfect for what I was doing in Lucca. That was the good thing about the property.
  : It was non-staffed, no air conditioning, poorly lit, in an alley with drunken yelling people until 4am. I didn't feel particularly safe. There was no personal interaction. I just got a text giving me instructions on how to find a hidden key (which took me a little while). There were no fans and so it was just unbearably hot. The windows are old and don't shut. I was happy I eventually found the place in a building with many apartments and that there were at least 3 locked doors between me and the outside world. The person said that I should get breakfast somewhere else even though I paid for the breakfast there. He said he would give me another hotel recommendation but he never did. All communications were through Whatsapp. He was pleasant but I have no idea who he was and never met him. I paid an extra 20 Euro for the breakfast but there was just a room with 3 or 4 small packaged pastries and what looked like a dormitory of old, used water bottles and a station to make your own coffee. The pictures and reviews made this place look decent but it cost me almost 200 euro and it was barely a 2 star hotel. Very scary and not super clean.

Wonderful
Traveller Type: Traveling as Couple

Fair
Traveller Type: Solo Traveler
  : it wasnt too far a walk from the train station
  : checking in was not so easy . there are 2 stairs to go up which was kinda ok - however the private bathroom was down the hallway from the room . The room was fine -2single beds pushed together to make a double bed - the breakfast was set up but the bread and coffee was not there or perhaps in another spot -I just went to a cafe down on the street for a coffee . I didnt see one person until just as I was checking out and he was on the phone and waved as I went out the door . The staff are distant and remote .its all done via whats app messaging . It would help and be much better if someone was there to greet you when you got there .

Very Good
Traveller Type: Traveling as Couple
  : Very good central location. Super owner.

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Nice location
  : It was fine it is not a hotel online check in