La Dimora del Baco Hotel

Wonderful
Traveller Type: Business Traveler

Pleasant
Traveller Type: Traveling as Couple
  : The breakfast was excellent and the receptionist was friendly and helpful. The room was clean and regularly serviced.
  : There was no information in the room or anywhere fregarding the facilities. There was a gigantic spa bath with no instructions and the shower had no wall fixings so had to be hand held. This room is not for anyone with mobility difficulties as climbing in and out was a cause for concern. There was no where to get a tea or coffee. This facility in the room would have been gratefully received.

Wonderful
Traveller Type: Business Traveler
  : Wet good hotel near the Technopol area and 5 min from centre. Excellent restaurant

Very Good
Traveller Type: Business Traveler

Very Poor
Traveller Type: Traveling as Couple
  : The service provided by the Receptionist upon arrival.
  : We have traveled extensively during the past two years, and therefore, we have learned what to look for before choosing a hotel. I would have never thought of asking a hotel that is listed on Booking.com, and having airconditioning as one of their "amenities" on Booking's and the hotel's website, WHETHER or not the A/C is available 24 hours per day? We checked in on Sept. 16 at around 5pm. The hotel is attractive, modern and everything seemed fine during the check-in (the receptionist was very kind and professional). When we got to our room we realized that the A/C was off and the temperature in the room was just around 80 degrees F. I switched the A/C on and lowered the temperature. After about 20 mins. nothing had changed. I will not dwell on the many details of what ensued, but the short of it is that the hotel CLAIMS that the municipality of L'Aquila restricts the hotel (a PRIVATE BUSINESS) from running A/C (AND also HEATING in the winter) as needed. "Only from 6pm to 9pm" I was told. We left for dinner and returned around 10pm. Upon arrival the temp. was 25 celsius, now, 5 hours later it had dropped 1 degree to 24 C. and the A/C was no longer running. We tried to sleep with our window open, but unfortunately the very loud music from a live band for a wedding at the hotel, did not allow that. Bottom line: a miserable stay. Neither Booking.com nor the Hotel La Dimora del Baco on both of their websites, notify you as a prospective guest that this hotel only has airconditioning during certain (very limited) hours. I contacted Booking.com about this three (3) times but received zero response.