Holiday Solutions - Private Homes for rent

Very Poor
Traveller Type:
  : Nothing.
  : The organisation was bad. The use was app was a disaster.

Very Good
Traveller Type: Family with Young Children
  : enough space for 4, good standard of the furniture
  : The advertised parking lot is not nearby but at the other end of the car-free zone, which is not that useful. The parking also closes at 7 so you are not flexible to come back when you want. The price of the parking was ok (20 per day)

Very Good
Traveller Type: Solo Traveler
  : Centrally located.Mr Ferrucio at the Parking Gavazzi was very, very helpful and kind
  : Couldnt use the Keesy system. The check-in instructions werent correct - there was no need to go to the Keesy kiosk in town to pick up keys. Then the Keesy app wouldnt work (kept saying I needed to turn on the Bluetooth but it was already on.Didnt have a dishwasher or washing machine (not a big problem)The kitchen surfaces were a bit sticky and didnt feel too clean (not a big problem). I couldnt find the rubbish/recycling bins

Very Good
Traveller Type: Traveling as Couple
  : Great location but dont try and get there by car. Its pedestrian area with narrow streets.

Very Good
Traveller Type:
  : Nice small flat right in the city center. I would definitely recommend staying in this place for a short period of time and two people. Everything was alright and functional. The decoration is nice.
  : Big big issue with the key withdraw. In fact, the flat works with an app to open to main door - which did not work at all. We had to wait 45minutes calling our host and the app support before the host came to give us the traditional keys. Not the best way to start a stay.

Very Good
Traveller Type: Traveling as Couple
  : Loved the location, in the center of Como with great bar and restaurants around! The flat was well equipped and comfortable. Great communication with the management team and easy, straight forward check-in.
  : We stayed in August when it was very hot and humid. The aircon was not the greatest (hardly any cold air coming out) and the fan in the flat was broken... made the nights very restless. Could be easily fixed by the managers of the property if they replaced the fan ;) so all in all, not a big deal!

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Traveling as Couple
  : Beautiful apartment and good location
  : A complicated check-in app to use, especially if you're not Italian. We got phone help from a very kind woman but even then it took us a long time to check in About three hours. We sent a request to extend the light check and they were courteous and allowed us to leave at 12 instead of 10. The apartment doesn't have a lot of lights, the vast majority don't work and needs to be conducted mainly in the dark.The message they sent said a daily parking ticket could be obtained for 10 but we couldn't find anywhere and charged us 20

Fair
Traveller Type: Family with Young Children
  : The property is full of character and charm, located in the heart of Como town surrounded by cobbled narrow streets and an abundance of bars, cafs and eateries. The are also several convenience stores within a few minutes walk depending on direction. We tended to use the DeSpar/Carrfour on Via Natta. Deliveroo also operates in the area if you need supplies later at night and local corner stores are closed.
  : With the help from Apple maps we located the property fairly easily and managed to gain entry via the app where details are provided by Le Storico prior to arrival. Communication from Lo Storico is good and staff are friendly and helpful. The property itself wasnt overly clean on arrival and I questioned if we had been double booked but it appears from the guest information pack left that guests are responsible for the cleaning, emptying of bins etc. There were dirty cups in the sink and general dust around, the bath still had previous guests hairs, half empty complimentary toiletries and the bath towels appeared/smelt unchanged. We found fresh ones in the bedroom but not enough for all 3 of us so my son used x2 hand towels. One of the wall lights in the living room wasnt working and noted some of the plug sockets were not working or appeared too tight for adapters/direct European appliance plugs. Between myself and my mum we soon cleaned round to our own standard to settle in. The property does get very hot in summer months we were there end May/first week of June and experienced 25-34 degree temperatures. There is an air conditioning unit that takes the edge off. There is no kettle, tea towels, toilet rolls, dish cloth etc so we bought these ourselves. I had my 7 year old with us so we had the double sofa bed and let my mum take the bedroom. Both of which are fairly comfortable. The spare duvet didnt have a cover on so unfortunately we had to use it without a cover. This particular property is also on the second floor of the building so took some effort dragging our cases up and down. We gave the place a good spruce round for the next guests after our weeks stay. The area is mainly pedestrianised so be prepared to walk with luggage from taxi/public transport drop-off locations.

Very Good
Traveller Type: Traveling as Couple
  : very good location
  : no air conditioning