Hotel Villa Undulna - Terme della Versilia

Pleasant
Traveller Type: Family with Young Children
  : Just location
  : I had to check out earlier than usual and so I couldnt use the breakfast service. They have suggested me for a meal box once I will checkout, but at the end they didnt give anything and I didnt ask on porpoise

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : The Hotel is well kept overall, nice garden, nice pool and pool with hydromassage, awesome breakfast, the staff was very friendly and welcoming, room was clean and with a nice balcony, it's very close to the beach and you can use hotel's bicycles to go anywhere.
  : I didn't like the SPA area and for me the "water experience" was included on the price for the stay, but it wasn't. The SPA area is underground so it's in a dark area downstairs where it can feel a little bit suffocating. It was not clear for me that paying for the stay the "water experience" wasn't included. So if I wanted to do that I had to pay the price with a small discount, but still expensive. That part should be more clear for those staying overnight at the hotel. Also the massage and other things, the overnight guests should have a better price but once again, no one offered that. Plus the SPA area is a little bit outdated.. I would not recommend. So we decided just to enjoy the pools that have thermal water and the hydromassage was great for me. Also it lacked a little bit more interest of the front desk staff to offer us the services that the hotel has. For example, nobody talked about lunch or dinner at the hotel. They have a restaurant there but nobody mentioned or advertised that for us. So we when check the menu by ourselves and found it a bit on the expensive side. Also the air conditioning in the room is so laud. OMG there's no way to lower it, the door/window don't have the screen for the mosquitos so if you turn off AC you can't leave the door open because of mosquitos. Definitely the hotel needs to install the screen in every window.

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : The staff was very friendly and helpful. The hotel has a nice garden and a good restaurant but the property itself need some updates!
  : The hotel is on a crossroad and in the opposite of a helicopter airport. So it is loud. The bathroom was mouldy and the air condition was very loud.

Wonderful
Traveller Type: Family with Young Children
  : The staf was like a family to us .. helpful and they suggest to do services for us The place is always clean They care about swimming pool the hair should be covered and the life gard is always in responseThe food is delicious in the resurant all the time
  : The bed is not comfortable the towels are clean but they need to be changed

Very Good
Traveller Type: Family with Young Children
  : Quiet and relaxing place, with friendly stuff and located very close to the beach.

Pleasant
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children