Villa del Parco Resort

Wonderful
Traveller Type: Traveling as Couple
  : Room was spotless also big with separate sitting room. Everyone nice. Was longer drive up steep hill but worth it for the view.
  : Breakfast very ordinary, might have been other options but nothing offered or explained. Not much out on tables to choose from

Wonderful
Traveller Type: Traveling as Couple
  : nice hotel, quiet place, nice park and swimming pool, big terrace
  : nothing

Wonderful
Traveller Type: Traveling as Couple
  : Very friendly and helpful. Very clean.

Good
Traveller Type: Family with Young Children
  : Room was large, breakfast was good selection, pool was nice
  : AC really didnt work, wifi signal was weak and didnt really work

Wonderful
Traveller Type: Traveling as Couple
  : Great location at the top of the hills, fantastic views, charming estate. The staff was really friendly and always helpful. Many thanks for some relaxing days.

Good
Traveller Type: Family with Young Children
  : This villa is set in a beautiful location. Overall it was clean and the beds were comfortable. Snooker table was a plus thing that we enjoyed. Sitting outside in the evening was very relaxing with a cup of coffee. Breakfast was good and had variety. Staff goes an extra mile to help you and in my opinion that was the best part of the villa.
  : Distance from main road to the villa is roughly 6km and its up the hill. Very dangerous turns and too many of them. We were expecting the room with garden view (as written in description)but there was no proper window in the room that was really disappointing. I tried to get it changed but no luck. Management should change the description while marketing. Rest was all good.

Very Poor
Traveller Type: Traveling as Couple
  : Not important for now.
  : I have been booking hotels through booking.com for over 20 years, but this is the first time I have encountered a similar situation. I have never written such a negative review before, but since the hotel representatives are ignoring my numerous requests to face the situation and solve the problem, I will post here my bad experience with this hotel so that others do not face obvious fraud. Briefly: I booked a room for our friends from Canada, but at the moment when I paid for the hotel room with a credit card, I received a message that this particular room could no longer be booked. So, I booked another (more expensive) room, for which they charged me again immediately and after I received a booking confirmation for the second room. But a bit later, I found out that both amounts were deducted from my credit card, one for the booked room, and the other as a cancellation fee for the previous one! Neither the hotel, nor booking.com respond to my request to return the money, so I perceive this situation as 100% fraud. Be careful and avoid this hotel or book without paying in advance!

Wonderful
Traveller Type: Traveling as Couple
  : Location beautiful and facilities were nice. Service and cleaning high standard.
  : Not applicable

Very Good
Traveller Type: Traveling as Couple
  : Beautiful location, nice staff with great service, large pool with enough shaded spaces. Possibility to have dinner.
  : The beds were a bit hard

Wonderful
Traveller Type: Traveling as Couple
  : Old charming hotel with character. Big garden with pool. Beautiful location on the hills. Alsoperfect for bigger groups. Friendly staff.