Parkhotel Luna Mondschein

Pleasant
Traveller Type: Traveling as Couple
  : Good location
  : VERY EXPENSIVE. Also very loud, people in the halls sounded like they were in room. The bed was very hard, and not at all comfortable

Good
Traveller Type: Solo Traveler
  : Excellent location
  : For 260 euro per night youd expect to at least be able to make a cup of tea

Very Good
Traveller Type: Traveling as Couple
  : I had a bad experience as I needed to change my reservation because my aunt became ill in Rome and needed to get there one day earlier. Which meant I needed to cancel my Third night. The front desk said I needed to contact booking. I was shocked as this was not customer friendly. I was at the front desk and now I need to spend my vacation time contacting booking.com. Well. It took me 90 minutes to find the telephone number. Once I made the call the booking.com ambassador was outstanding. The best I have ever experienced. She diffused my anger and corrected the situation. She saved the experience. The lady at that front desk was also good AFter booking addressed my concern. I also did not appreciate that the hotel bumped up my rate when the reservation was adjusted to two days. That was not ethical.
  : Our room was small and outdated.

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : Beautiful property and well appointed rooms with mini bar. Parking was a breeze even with a full size SUV in the attached public parking garage. Restaurant was very nice and the bar in the evening was perfect for relaxing inside or out.
  : The mattress was a bit too firm for us and the curtains were not able to block out the light from the garden. There was a DJ the first night which was great but the windows did not even block out the sound of people laughing once we retired for the night. It was not a great night sleep and sore in the morning from the mattress. There are no outlets close to either side of the bed.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : - the hotel itself was very charming and has a beautiful interior design - the location of the hotel is just perfect
  : - there was no breakfast buffet which isnt a problem. So you order your breakfast la carte but unfortunately there were not enough waiters why you have to wait very long for your order to be served.

Pleasant
Traveller Type: Traveling as Couple
  : Top location
  : Parking possibilities bad and prices very high. Very high room charge. And room wasnt cleaned . Breakfast staff uncoordinated and long waiting time.

Good
Traveller Type: Traveling as Couple
  : Breakfast was on point & great value for money, the bar is great as well & location ideal.
  : Despite appreciating the design & decor aspect of the hotel (beautiful shared areas such as the bar), the room, bathroom & corridors felt quite empty & cold - lacking a couple of touches to make them feel more cosy & welcoming (plants, rugs etc.) The check-in was unfortunately not very friendly nor cheerful & despite having paid to upgrade our room to include breakfast, we had to pay a supplement at check-in because it didnt appear in the system.