Santa Helena Hotel Ialyssos

Poor
Traveller Type:
  : The pool was ok, but it was available only until 19:00.
  : Hotel is old and could use a good restoration. Breakfast could be way better, if they would keep the butter in the freezer, not serve it liquid. The bakery products where not fresh at all. In the description they say Pool and garden view, and I got a street view, and after arguing with the owner, he told me that is nothing he can do, there are 22 rooms, and not all can be with the pool view. But what about the description of the superior room? Where it says that you get a pool and garden view.

Wonderful
Traveller Type: Traveling as Couple
  : Amazing friendly and super helpful staff, great pool, big specious room, very clean.

Good
Traveller Type: Family with Young Children
  : It is a family operated hotel and all the members of the family are always smiling and helpful. Thank you all of them. The breakfast was a perfect one. The AC in the room works well enough.
  : Rooms need to be renovated a bit.

Wonderful
Traveller Type: Traveling as Couple
  : Very friendly host, we felt welcomed throughout our entire stay. The rooms very big and cosy and we enjoyed the breakfast as well. Perfect for a short stay.

Wonderful
Traveller Type: Family with Young Children
  : Great host.

Very Good
Traveller Type: Solo Traveler
  : The owner is very friendly and helpful.
  : The water pressure in the shower is not strong enough and the hotels need new towels.

Wonderful
Traveller Type: Family with Young Children
  : - Convenient location (if you have a car). - The room was fine for us (family of 4) and clean. Towels and sheets were regularly cleaned. - Nice breakfast with many choices such as eggs, sweets, fruits, bread etc. There is also the option to have a meal until 7pm; we tried burger and club sandwich, both excellent! - The staff was really helpful, polite, professional and successfully responded to any request - The swimming pool was relaxing, large enough and clean Overall we had a very pleasant stay and we definitely recommend this hotel.
  : No particular issues, maybe a renovation of the room would make the experience even better.

Very Good
Traveller Type: Family with Young Children
  : Good location close to Rhode town and airport, swimming pool area very nice. Owner Mr Vangelis was very helpful and attentive. Very good WiFi. Room spacious, comfortable beds. Breakfast was not bad.
  : no hot water if you go to shower at late evening and early morning

Wonderful
Traveller Type: Family with Young Children
  : The location was just 15 mins from the airport and easy to get to Rhodes Town and other places of interest on the island. The breakfast catered for everyone - a different egg dish every day, fruit, yoghurt, toast, pastries, meats and cheese. Vangelis, who runs the hotel, was very friendly and helpful and tailored the breakfast to what we wanted after the first day. Our rooms were very spacious with enough wardrobe and drawer space for our 11 days there. There were plug sockets by the bed and next to the mirror for drying hair. The air con worked well and was pretty quiet when on low during the night as the nighttime temperatures were high during the first half of our stay. It's not luxury but it is comfortable and we had everything we needed and it was excellent value for money.
  : Nothing really. The only very small thing that could be improved is to get rid of some of the old, scratchy towels.

Wonderful
Traveller Type: Traveling as Couple