Eliros Mare Hotel

Pleasant
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Food was great and i liked very much the private pool from the room, and the fact that the beach was close.
  : Mattress was awful (never had such a bad experience before in my 20 years of traveling) ...and the towels had a very bad smile ( like they weren't clean properly). Same thing i noticed with the glasses from restaurant... So cleaning is an issue for me. This hotel its not a 5 star hotel for sure. More as a 4 star.

Good
Traveller Type: Traveling as Couple
  : Welcoming and attentive staff. Nice pool, comfortable. Nice beach. Good food. Good wi-fi.
  : For a 5* hotel, the bedroom was small and was missing decoration. Room was 3/5. No proper medical kit and no good pharmacies around. I was throwing up for more than 24h and there was no medication available.

Wonderful
Traveller Type: Family with Young Children
  : Stylish, well-sized rooms Excellent buffet A la carte menu very reasonably priced Very energetic events team with daily activities and evening entertainment
  : Towel policy (only one per person per day and could only be changed at set times) too restrictive. Any 5* star hotel should offer unlimited towels. Beach drinks service not available. Pool too small for the size of hotel.

Wonderful
Traveller Type: Family with Young Children
  : When we arrived we were weLcomed Like kings and queens! Fresh towels and drinks! Heavenly! It was a very good first impression! And we felt at home! The rooms were very nice and quiet and easy to access with the stroller! The buffet was incredible and the staff was AMAZING! AllSo sweet with my kids and the food was different every night! We LOVED the bread: freshly made and tasted delicious! Also the ladies at the pool bar Cristina and Hara were the cherry on the cake! So sweet and professional! My girls and I fell in love with them and we miss them a lot!!! Pool is spectacular and the beach is mainly sandy which was good for the kids!!! Loved the iced cappuccino and the kids menu!!!
  : Not clean enough. Hair everywhere on the stairs and in the room. Some things were updated and needed some fixing. Also the pool towels were not clean enough even if we changed them daily. Also I was very turned down by the mini club (this is one of the things I was looking for being alone with 2 kids). No real activities and the only girl taking care of the kids speaker mainly German and clearly preferred German kids. Not happy at all with that. Activities for grown ups were great and full of energy thanks to Olga and Dimitris!

Very Good
Traveller Type: Family with Young Children
  : Wonderful and friendly staff, very clean, lot of facilities, clean pool and beach.
  : There is sensor in the room that checks for movement in order to activate the electricity. After 10 monutes it shuts down. For us with a young baby, this meant we had to stay in the room and could nit sit on our balcony undisturbed. I did not appreciate how it was dealt with, we were told to leave window open so that the curtain would activate sensor. OFCOURSE THIS DOESNT WORK! When doing a written review on app, I got a call within the hour that they all of a sudden actually have a solution (extension cord from socket of fridge). Clearly, a WTF moment why nit offer that the night before?! This however again technically didnt work and waited 2 days for them to fix and they never came back to us.

Very Poor
Traveller Type: Family with Young Children
  : Next to the beach
  : My wife got food poisoning from the hotel food. We had 2 wasp nests in our room. Our room smelt like sewage even after cleaning.

Wonderful
Traveller Type: Traveling as Couple
  : Friendly and helpful staff (all of them).The beach is really nice, the pool as well. The food was tasty and there was something new every day. We also got a better room without an extra charge, which was a pleasant surprise.
  : I didn't like the fact that with the HB offer we had to pay for the still water... I know HB has its rules, but still water should be always free of charge (in fact, in some restaurants on Crete it is free of charge, and it doesn't have to be a fancy place).