Katerina's Castle - Caldera Cave Hotel

Good
Traveller Type: Traveling as Couple
  : The hotel manager Thomas was very welcoming and willing to help us with anything. His advice regarding activities in the area was great and contributed to our enjoyment of our stay. Our room was exceptionally small and there was no room for our smallish suitcases except in the spa bath in the room. This was disappointing. However, the view from the patios was excellent and was a highlight of our stay.

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : Great location and a wonderfully quiet terrace to enjoy the sunset from.
  : Rooms are definitely a bit odd, and it's not worth paying extra for a Caldera view room (the view is actuallyof the terrace)

Poor
Traveller Type: Traveling as Couple
  : location and owner was super friendly
  : Do yourself a favour and spend your money elsewhere. Dont be fooled by the premium price of this hotel, it is far from it and Ive never been so shocked by the state of a place with such high prices. It was extremely dirty, almost as if the cleaner hadnt even bothered to clean the room since the last guest. There was sand and dirt covering the surfaces, and there was used toiletries left from the previous guest in the shower. The hotel advertised that it provides toiletries but they were not provided for us. We had to ask the cleaner who was very reluctant to hand any over. The shampoo she gave us was in a crumpled bottle that definitely looked like it had been already used by somebody else and then refilled with some cheap blue liquid that left my hair feeling horrible. The toiletries were not topped up at all during our stay. The towels were old, cheap and thin with stains and frayed edges. They remain damp because there is no air flow and they were not changed. Also, you dont get beach towels or extra towels, they are very strict with a 1 towel per person policy. During the day the room is cleaned but weirdly the bed sheets are taken off and folded up so at night you have to make your own bed before you sleep. Dont understand what the point of this is? If you book the traditional cave double room beware that its tiny - so small there is barely space to put a suitcase on the floor without blocking the door. The owner is friendly and offers to help you organise things but the prices he quotes are much more than you would pay if you just book it yourself. To be honest this place has potential to be nice if the owner invested some money into it, but it seems that he does not care. It was just a weird and unpleasant stay and we avoided being at the hotel most of the time.

Good
Traveller Type: Traveling as Couple