Alexis Hotel

Very Good
Traveller Type: Family with Young Children
  : Family atmosphere, delicious dinners in the restaurant. Large, comfortable bed. Easy parking.
  : Tiny room with basic equipment. Noise from corridor.

Wonderful
Traveller Type: Solo Traveler
  : breakfast was great and the restaurant at night was very good
  : the gym could of been better

Wonderful
Traveller Type:
  : Receptionist and ladies working there were very kind. We had beautiful see view from the terrace. Star of the Hotel is their restaurant. Food was perfect, for the dinner everything is a la karte, which was great surprise. Rooms are clean.
  : We were in April so it can be the summer season hasnt started yet , but there were no beach bars anywhere near.

Very Poor
Traveller Type: Traveling as Couple
  : Nothing
  : I came to Crete several times over the past 5 years, and I love it. Therefore, in this past 5 years I have never encountered such careless services as I did at the Alex hotel. It seems like the owner was changed recently, as I am unable to explain the many positive reviews. The hotel is old: the beds, furniture, and doors are very used, making noise and not closing properly. There is no sound isolation, and every closing door in the hotel creates so much noise that you can barely sleep.The staff complain to customers about having too much work, though nothing is really done.I booked a room with a sea view (for an additional fee) for my birthday. When I arrived, it was the wrong room, with a pool view instead. Instead of finding another option, they told us the hotel was overbooked (though I only saw 5 people during my stay). The solution was found after 45 minutes of waiting.The room was very unfresh, with old towels. Nothing was like the pictures - there was only general soap, no shampoo. I had to ask at least 3 times to change the towels or clean the room.The hotel is in a very steep area and super uncomfortable to get to. To get to the nearest, very ugly beach, you have to walk through a very large, overgrown field (though the view is stunning). No shopping is possible without avoiding the hills and the field.I am very disappointed with my experience and will obviously never come back. I really don't recommend you stay there, as for the same (overpriced) money, there are at least 3 great hotels in the area.

Very Good
Traveller Type: Family with Young Children