Mercure Vichy Thermalia

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : We needed a stopover on our way to the Alps from the UK and this hotel ticked all the boxes. The room was a generous size, the beds comfortable and the rainforest shower great. The reception staff were friendly and welcoming.

Poor
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Rooms clean, quiet, warm, bathroom had bath with shower attachment.The bed was large and had spare pillows. The window was large and had thick curtains but no shutters. In winter this wasn't an issue but could be an issue in the summer with the sun waking you up early if you're a light sleeper.Breakfast was OK. Hot food was bacon, sausages, scrambled eggs, baked beans, there were also cereals, various breads and croissants, flapjacks, yoghurt. The fresh fruit section was a bit simple with apple compote or oranges. But everything was well laid out. Tea coffee and fruit juice were offered along with the local bottled water.
  : The air-conditioning in our room was intermittently very noisy, which woke us up several times in the night.There didn't seem to be any USB plugs in the room, so you would need to bring a plug in charger that fits a french electrical socket The bed was a bit hard for my taste but my partner liked it.

Pleasant
Traveller Type: Solo Traveler
  : The staff were very friendly and helpful.
  : The vegetarian food. I felt that the vegetarian food was at times substandard. I would like to see an improvement in the quality of vegetarian food.

Pleasant
Traveller Type:
  : location and good value
  : rather worn, food not great

Very Good
Traveller Type: Traveling as Couple
  : Great location and Bistro was excellent. Staff very pleasant , good sized room.
  : No issues.

Wonderful
Traveller Type: Family with Young Children
  : The only thing is that we expected more info from reception about the SPA which is next to the hotel. Since hotel is presented as a SPA I suggest that reception give a schedule of working hours upon arrival.

Pleasant
Traveller Type: Traveling as Couple
  : The location
  : Weed on the terrace, dirty walls