Les Roches Fleuries

Wonderful
Traveller Type: Traveling as Couple
  : Nice view from the room and even better from the restaurant! The hotel is not new, but we liked this rustic and authentic style with some modern details. An hour of SPA (private reservation) is really a good bonus. Overall the room was cousy!
  : We were located in the annex building, so it was not that convenient going to/from SPA.The brekfast is a bit too expensive and has NO any kind of vegetables (even not basic such as tomatos, cucumber etc.).

Very Good
Traveller Type: Traveling as Couple
  : Lovely property, very alpine feeling, all the staff were absolutely wonderful, super friendly and welcoming, and we loved the gorgeous dog Lucky!! Breakfast was good as well, good selection although the same every day. We ate once in the restaurant for our evening meal which was also delicious. Lovely to have the spa area too and book it out privately. Overall we would recommend and we would stay again!
  : Nothing that we didn't like as such but some areas for improvement. I do agree with other reviews regarding the bathrooms, they're okay, functional and well sized, but ours was a little tired and there was some staining around the tiles and in the bath. We also found that the housekeeping was a bit irregular with the towel replenishment, and I noticed they never put the throw pillows back on the bed when making it. There is also no little extras like cotton buds of face pads. None of these things were a big deal for us and certainly wouldn't stop us coming back, but just these little improvements would help make the hotel feel extra special!

Very Poor
Traveller Type: Traveling as Couple
  : I haave to book a room in this hotel, due to my husband broke his leg during the ski holiday and was sent to the nearby hospital. After I booked the room, I was told the hotel hasn't got a lift, and also no ground floor. I was told to get the full refund as I can't move in without a lift. But next day, the hotel changed their mind, no refund was given back, the reason is my booking is non refundable. I was been taken all the money. Probably it is my fault didn't check all the detail carefully before booking, but when a person is in desperate, it is natural you didn't read all the detail. It was a bad experience for that. I don't think it is reasonable. Not happy with the way they dealt with my case.

Wonderful
Traveller Type: Family with Young Children
  : everything but mostly the breakfast
  : that the outdoor swimming pool was closed

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : Location and view Quality of foodMost staff is very nice
  : Low ceiling bathrooms Persistant chloreum/ pool smell in the lobbyNo coffee in roomNo easy access to coffee at breakfast (one machine for the entire restaurant, everybody lining up like at the school cafeteria . Not very 4*) when i mentioned this to the receptionist she pretty much refused to listen and appreciate the inconvenienceOther staff member (Marie) was extremely helpful and nice in our late arrival and shipping us a forgotten sweater