Malouinière Le Valmarin

Very Good
Traveller Type: Traveling as Couple
  : Location, very beautiful building, amazing service
  : Breakfast had very limited options

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Impressive & attractive building,with the interior to match.grounds beautiful & tranquil.every aspect of our stay was a delight,including the very convenient parking within the property gardens at the rear of the hotel..
  : One little downside to our stay was that breakfast did not start till 0830 ( relatively late i thought ) and we needed to be at the Port for 0900 for our return crossing..so no breakfast before we left..

Very Poor
Traveller Type: Traveling as Couple
  : We arrived early after a long drive. We parked the car and asked to use the bathroom but a very rude lady refused to let us and told us to go away until check in at 3. She was shouting and very abrupt. The card machine wasnt working when we checked in so when I paid later in the evening but the following day I received messages and voice mails from them saying I hadnt paid even though I sent proof of bank details and receipt.

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Traveling as Couple
  : not much
  : not very clean, very tired, lack of interest from staff- actually appalled they slept in and breakfast was late and a shambles

Poor
Traveller Type: Traveling as Couple
  : the location which was perfect for local restaurants and walking into St Malo. Off road parking and a lovely garden
  : When I booked a double room Malouinire Le Valmarin I clicked on Double Room to book and was shown various photographs of the rooms available - the price for 3 nights was 329.40 including taxes and charges. On arrival we were told that there was only one double room available for people who booked a double room on Booking.com. The lady who I presumed was the owner said that this room was not very good as we would hear people walking up and down the main staircase. Also there was a very steep staircase down to the bathroom which was not suitable for anyone with walking difficulties. The lady then tried to upsell us a different room - one at 40 per night more, which we refused, and one at 8 per night extra. We had no choice but to accept the latter one as the steep staircase down to the bathroom was not suitable and also not mentioned on the booking information. The room we were now paying 8 a night extra for was shown as one of the options for our original booking. The lady told us that every room at Le Valmarin has a different price and insisted that I have to pay the extra amount. There was also a hard sell to take the optional breakfast. We had breakfast on the first morning but declined for the next two days and were grilled as to why we didnt want it. There were no tea and coffee facilities in the room even though this was stated as included on our booking. When I queried this I was told that we could have this facility if we paid breakfast. On checkout I disputed the bill but was forced to pay 386.90 which included 27 for breakfast x 2. I considered this an overcharge of 30.5. I have been a long standing customer with Booking.com and have never had reason to complain but I really feel that this lady is very dishonest and the photographs of other bedrooms should be removed from your site or shown with their respective rates. Also reference should be made to the steep staircase in the only bedroom she claims to be selling on your site.

Pleasant
Traveller Type: Solo Traveler
  : No executive lounge, no mini bar, WiFi cannot connected

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Beautiful building in a gem of a town with helpful and friendly staff.
  : A lot of stairs to the top floor when youre carrying all your gear off a motorcycle