Les Appartements d'Edmond Sylvabelle

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : We tried both apartments and the hotel. Both were very good. Staff was very friendly and useful. Breakfast was super good!

Disappointing
Traveller Type: Family with Young Children
  : Very disappointed at communication. Parents wanted to checkout 2 days before because it did not suit them. Was told checkout is not possible. Pick up keys one place and appartement other place. No one at reception at the time they wanted to deliver keys. Will never book this place ever again.

Good
Traveller Type: Business Traveler
  : This apartment is comfortable and located next to a metro station and very centrally located in Marseille. The hosts at hotel Edmond Rostand were very kind and supportive.
  : The building itself is a bit old and would deserve a renovation, particularly the staircase, though this does not affect comfort inside the apartment itself.

Poor
Traveller Type: Family with Young Children
  : Free storage of luggage on day of checkout.
  : We were asked to do a lot of cleaning ourselves and repeatedly told that if not wed be charged. However, a cleaning sponge was not provided. The room smelt strongly of cigarette. We told the hotel about it on the first day and nothing was done about it, not even a message of acknowledgment. The floor of the property was sticky. Please be aware that if youre visiting on a summer month air conditioning is not provided.

Very Good
Traveller Type:
  : Good stay. Would be better with AC

Very Poor
Traveller Type: Traveling as Couple
  : The room smelled of cigarettes. Disgusting.

Very Good
Traveller Type:

Good
Traveller Type: Family with Young Children
  : Location was very good ! Apart from that I felt the property was a bit costly as compared to the facilities offered
  : The apartment was old and really shaking if there was someone even walking above or under you. The flat was clean but not super new equipped but just temporary fixtures at too many places

Very Poor
Traveller Type: Traveling as Couple
  : Location was good. Walking distance from port and opera, walking streets, safe
  : If I would have known before reserving the room that we had to go to another location 4 blocks away to pick up keys, I would not have selected this place. With suitcases and late at night it was very inconvenient. The expectation is that the guest also brings the keys back, after cleaning the room! Or you will get charged extra 20 euros. Even the garbage has to be taken out to a container on the street! The window of the room was on the street level without a curtain, so the dark wooden shutter had to be left closed and be in the dark. We received 16 emails for our 2 nights stay, with expectations: don't break anything, don't make noises after 10pm, clean up, etc etc. On top of that, to get the keys they charged me 300euros extra, in case we break something, and will receive it back only in one week after checkout! I've never had such a guest unfriendly experience in my life . The building is totally run down, embarrassed to tell our friends where we were staying!