Ibis Budget Marseille Prado

Poor
Traveller Type: solo traveller

Poor
Traveller Type: young couple
  : The member of staff on reception when we arrived 6.30pm Friday 7th June 2024 was very friendly, knowledgeable & helpful for information in the area , buses, trains , venues, restaurants etc.. The staff on our only breakfast during our stay 10th June 2024 were polite. The secure parking was good for car safety. A good venue for the orange velodrome stadium. The beds were comfy.
  : Firstly the directions given for the Hotel were inaccurate & made the hotel almost impossible to find. The directions wanted you to drive through a garage & park in a car wash. There was no way to the hotel . It wasn't just us having this problem !!! As there was an event on nearby, our main reason for staying there the prices doubled but the hotel quality didn't for the increase in price. Although the car park was secure & not badly priced the entrance in was very tight & not much room for error. Some sort of bendy vehicle would be good. Food was average & the service area was low , I am 6'2 and cracked my head and one could say I am a clumsy bugger but I witnessed two other people do the same in a matter of minutes. The vending machines were empty for over two days & the hot drinks machine was out of order. The carpets in the hallways were badly stained & the decor in the bedroom was dark & gloomy . We had a shower in the room which was like having a bath as the water didn't drain away . The window in the bedroom was poor , it was very noisy . The cleaning staff loved to start rattling there three trolleys at 7:30 am in the morning.

Very Poor
Traveller Type: solo traveller
  : Staff is very nice
  : I couldn't sleep because my neighbour was watching the TV from 1 am to 5 am and I could hear it. Some people was smoking that made me wake up due to the very bad smell.

Fair
Traveller Type: review category business travellers

Very Good
Traveller Type: review category business travellers
  : Close to my business venue, and relatively safe and quite
  : The room was smaller than what I expected

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: review category business travellers
  : The staff are nice and service mind especially the guy that we met on the check in time. The security is good using digital number to access.
  : It quite difficult to open the big luggage in the room.

Poor
Traveller Type: family with young children
  : Close the the orange velodrome.
  : Small room, no kettle/drink facilities in the room. Over priced for how small it is with no breakfast included.

Good
Traveller Type: solo traveller

Very Good
Traveller Type: young couple
  : It was amazing
  : Communication