Pullman Cannes Mandelieu Royal Casino

Very Good
Traveller Type: Business Traveler
  : The view in Reception out to the terrace, pool and beach is exquisite. The room size and view and terrace also very good. QR code for ordering in the room was excellent and room service was timely and friendly. Can't fault any of the staff I encountered. Full size mirror in the bedroom that could be moved, also very useful.
  : Really do not understand why the on the wall hairdryers are still being used. No woman would request a hairdryer like that in a hotel room and for the price being paid, I would expect a good quality hairdryer not a box on the wall with a tube resembling a hoover! Also, although an iron and ironing board were delivered to the room within minutes of requesting, surely for a hotel popular with conferences, an iron and ironing board should be provided in every room?

Good
Traveller Type: Business Traveler

Disappointing
Traveller Type: Business Traveler
  : Location was good and the room is spacious and clean
  : The food is horrible, the staff at the restaurant are rude and not fit for service. It takes too long for anything requested to happen. A simple call to room service take over 15 minutes to answer eventually I'll go down and make an order myself.

Disappointing
Traveller Type: Family with Young Children
  : Nice sand beach. The beach is very small, and not only for hotel guests.
  : Staffs had mistakes with breakfast but refused to refund. On the check out morning, we booked a room breakfast at 6am, but my we didnt have it. The staff said they just missed the delivery time. Because of my early flight, we have to go, then we request refund for one day breakfast. Then the front desk said they wont refund the breakfast charge. During this period not anyone staff even said sorry for their mistake, just said we cant refund. I would like to talk with manager, the front desk said manager will be here after 10am. I dont think the staff service meets 4 stars standard.

Wonderful
Traveller Type: Business Traveler

Fair
Traveller Type: Family with Young Children
  : The location is great.
  : VERY dated. Definitely not worth the price. Couldve stayed in a 5* in Dubai for the same price. The room was cleaned occasionally, and if the bed was made then the bathrooms werent touched. The gym is more like a storage area. The staff were struggling to smile, everything was an effort. This hotel needs a huge makeover. Reminds me of an old cruise ship. Disappointed.

Very Good
Traveller Type:
  : Nice hotel, modern and clean. Nice and helpful staff. Good service all round.
  : Location not great, but not too bad.

Very Good
Traveller Type: Traveling as Couple
  : The Front Office Manager changed our room - as the room provided did not meet the specification of the room booked with Booking.com. He could not have been more helpful, and we nearly ended up with the Room we had paid for! Breakfast was excellent, The main restaurant was poor - compared with outside nearby restaurants, and the Casino Restaurant was dire! The pool and beach front were both excellent - with easy access and on site showers.
  : Booking.com sold us a room with a terrace and balcony. No such room exists in the hotel. We bought a Superior Room with Terrace. Again, no such room exists - and only 24 rooms that overlook the beach and the pool, offer both a shower and a bath. None of these rooms are Superior rooms. The Manager kindly upgraded us to one of these 24 rooms, so that we had everything as quoted in your booking confirmation - except a Terrace. We just had a normal balcony, which was fine. My question: why did Booking.com quote us for a room with a Terrace, overlooking the pool/beach, when no such room exists - according to the hotel Management? A "poor show" by booking.com. - if you advertise something, you should be able to deliver what was on offer - and paid for.

Good
Traveller Type: Family with Young Children
  : Nice location right on the beach
  : Food wasnt great. Noisy at night time because of the disco accros the street. Restaurant bathrooms not clean

Good
Traveller Type: Traveling as Couple
  : The bed was very big and comfortable
  : The sun loungers by the pool were charged extra at 40 each per day which was only notified after booking. To park our car was extra as well, 15 per day. The breakfast was luke warm at best and poor value at 25 each.