Résidence Le Pic de l'Ours

Good
Traveller Type: Family with Young Children
  : Great to be able to take our dogs on holiday with us. The lounge was really spacious and the sofas were comfortable. There was lots of cupboard space. Kitchen was well equipped and had more than enough glasses, plates etc. The kids really enjoyed the pool and the water was the perfect temperature. Having parking under the building was really convenient. The location in general was ideal.
  : Our booking was for a mountain view and we had a courtyard view. The 'large balcony' we were expecting was actually very small and there was no room for the outdoor furniture, so we had to move most of it indoors and leave space for just 4 chairs and no table (the apartment sleeps 8). We'd been hoping to hang out on the balcony but we couldn't all fit. We were disappointed because we had to eat inside even though the weather was lovely. Our booking said that toiletries were provided but there was just one small bar of soap. There was no welcome pack, so on the evening we arrived we had to go straight out and buy washing up liquid, tea towels, cloths and sponges as well as the toiletries which were promised but not provided. The apartment itself was very clean but the bowls and the mugs were filthy and had food encrusted on them. We were charged more than expected for having two dogs with us (the fee is per dog not per apartment and we were charged 100 when we'd been told it would be 45 for a 5 night stay).

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : Lighting in Lounge/Kitchen. Safety bar/handle in/out of bath. Not enough worktop space in kitchen. We are in our 70s so we understand you catering for the sporty visitor. Wifi needs a booster but expect thats due to location which was in fact Spectacular!

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : location excellent .
  : you need to buy everything cleaning products , toilet paper , bin bags , tea towel etc.

Disappointing
Traveller Type:
  : Hotel is warm and has good views. Hot water was very hot. Vert close to chair lift.
  : (1) Stupid flymsy plyglass dividers at reception desk. (Other reception desk in same building had none). Receptionist almost fainted when I put wallet on desk and divider moved 1 cm. Let's get rid of the useless covid theatre. (2) Pillows are the most uncomfortable ever experienced. Bring your own. (3) Wifi doesn't work. (4) One lift is totally inadequate for hotel at busy periods.

Wonderful
Traveller Type: Traveling as Couple
  : Location: Proximity to the Telecabin, proximity to shops and restaurants. Indoor Parking. The Pool and Sauna, which were nice and warm and clean. Comfort of the appartment for 4 people, as we were 2. Kitchen equipment. Great Hot shower.
  : Wifi not working, a real frustration. The floor could have been a little bit cleaner. The apt lighting could be a bit stronger for reading.

Very Good
Traveller Type:

Very Good
Traveller Type:
  : Location was great, place was clean and the swimming ans sauna really good
  : There was no soap to clean dishes or to use for the dishwasher. Also not enough toilet paper and the dishwasher did not work.