Grand Hôtel Bristol

Very Poor
Traveller Type: Traveling as Couple
  : Nichts. // Nothing
  : Very dissapointing!! If you think about staying here you should really take the bad feedback seriously !! We were staying two nights at the Hotel. Sadly, we can not say anything positive about the way we were treated. We booked the Spa area for an hour (Sauna) and sadly some of the staff members ran into us twice while we were trying to relax, which made us feel very uncomfortable. We talked about this incident to the Hotelier but she wasn't really paying attention on our issue and was rather annoyed by our feedback. The breakfast isn't pretty much suitable for vegetarians if you're not into an all sweet breakfast. The rest tasted as bad as they behaved. The staff was making fun of guests who don't speak French and they don't even try to repeat in English. Even this situation was handled poorly, one of the reasons might be, that the manager is not able to speak a word English and needed a third person to translate. She seemed very overwhelmed with the situation. Nothing followed on our complainment. Not even an apology! The room was big (Junior Suite) but badly appointed. For coffee they had instant coffee and paper cups. The bathroom looked very old fashioned and you had to go to another room to wash your hands. The Bed was put together out of two smaller ones. Again, we are very disappointed about our stay at this Hotel. We had better treatments in different Hotels that did not have 4 Stars. We won't come back and can not recommend staying a night here. Sehr enttuschend! Wer darber nachdenkt hier zu bernachten sollte wirklich die schlechten Bewertungen hier Ernstnehmen! Es scheint sich um keinen Einzelfall zu handeln !

Good
Traveller Type: Family with Young Children
  : Good location. Close to the centre and train station.
  : Our room was very small and not modernised as the rest of the hotel

Wonderful
Traveller Type: Traveling as Couple
  : Perfect location, friendly staff, beautiful building. Reasonable prices.
  : The offer for the breakfast could be improved.

Very Good
Traveller Type:
  : The hotel is right at the main station. It's perfect if you arrive by train. The room is spacious and since I shared it with a friend it was great to have the toilet and the bathroom separated. Breakfast is continental style and enough variety is provided. The location is excellent, just a 10 minute walk from the city center.

Very Good
Traveller Type: Traveling as Couple
  : Great breakfast. Perfect location if you are traveling on the train.
  : Nothing