Chalet des Neiges -La Source des Arcs

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type:

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type:
  : Ski in / out. Fab lockers in a warm boot room. Good security. Bakery service every morning. Great prices.
  : Pool and spa area busy apres ski. To be expected.

Wonderful
Traveller Type:
  : The staff eas very helpful, the location was execcelt, the apartment was spacy and peaseful
  : No sinks in the toilets

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Very comfortable , spacious apartment with a great view over the slopes. Easy access to the ski lockers and great to have our croissants and baguettes delivered at our doorstep every morning.
  : It was a bit of a hassle to get the apartment we had booked. Initially we were shown a smaller apartment with a much more restricted view than the one we had reserved. When we showed the staff the screenshots on booking.com of the type of apartment we had paid for, they allowed us to change, but initially insisted that we had to pay 300 extra. However, in the end they accepted that they could not justify this additional payment. We had asked for a parking space to be reserved which they confirmed. Upon arrival there was no parking space left. We were told to put our car in the handicap space which felt a bit awkward.

Good
Traveller Type: Traveling as Couple
  : Fantastic location, right next to the ski lifts and close to the tracks. Great SPA and pool and shared facilities for leisure, including pool table. Fresh pastry delivery every morning right to you door! Very nice touch.
  : In terms of value for money, we were disappointed with the level of service. Except for the pastry delivery, there was no cleaning service in the room during 7 nights, not even supplies were topped up, things you need to maintain regular hygiene (eg. when you fill in the bin, no new bags for the bin, so you have to buy it, no extra hygienic materials when you spend it, such as toilet paper or shower bath, etc.) For 5* these things have to be offered as part of the price. Also, 5* and this price one would expect that guests do not have to do all the cleaning by them selves. Also, there is a huge gap between check-in time ( very late 17:00) and check out (10 am).