Hôtel Cosmopolitain

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type:
  : Location. Staff.
  : Breakfast could have been a bit more exciting.

Good
Traveller Type: Traveling as Couple
  : Great location. Good bar area to sit and enjoy the view with a wine. Staff in the bar area were very friendly.
  : Dated rooms. Not sure it deserves a 3 star rating

Good
Traveller Type: Traveling as Couple
  : The convenience of the location
  : I did not like the locality of the nightclub which was very rowdy and went on till the very early hours of the morning keeping us awake

Disappointing
Traveller Type: Traveling as Couple
  : Extremely disappointed! So dirty
  : The dirt & cockroach

Fair
Traveller Type: Traveling as Couple
  : The Location was perfect. There was a lot of confusion with check, in, as no text message or email was sent to confirm how to access the hotel on late arrival. The message that was sent informed us that there would be someone there till 11pm. Which was not the case. An old lady, guest let us in, she was trying to get out.
  : The decor is very out dated in the bedrooms, The small shower room was modern, the toilet room was very bad decor. It was ok for a one late night stay over, but would not want to be there for a few nights.

Fair
Traveller Type: Traveling as Couple
  : Hotel was in a great area of Biarritz, only a few minute walk to bus stops, shops and beach. Beds were comfy. Rooms were basic. Breakfast was 13.
  : On our first night, the fire-alarm went off and we all evacuated, this was due to someone smoking in their room and triggering alarm ( around 11pm). A different alarm went off two more times throughout the night, (around 5am and 6.45am) where we had to leave our rooms (but no explanation for these alarms). Staff dont stay at the hotel overnight, so we had to wait for someone to arrive and turn off alarms, which was 15min+ wait. We were initially given a room with broken aircon, the receptionist had told us the engineer had been there during the week and serviced all aircon systems, therefore it should have been working. We then asked her to come see for herself, she then agreed our room was a sauna. We were given a different room, which was great, and the aircon worked a little better. Aircon system was just very old. Staff were never at reception which was very annoying, unsure if they were short staffed or staff just elsewhere.

Very Good
Traveller Type:
  : StaffLocation

Very Good
Traveller Type: Traveling as Couple
  : Quirky non generic privately run hotel which was excellently located.
  : Bit tired and in need of tender loving care. No handle off inside of toilet door.

Disappointing
Traveller Type:
  : Location good Breakfast good
  : Room could have been much better. Extremely small separate toilet. No surfaces to unpack properly including in the bathroom. Generally very tired room.