L'éclos des vignes - Appartements haut de gamme avec Spa

Pleasant
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : The location was great - it was a short walk into Bergheim, which is a very quiet but beautiful village. There was a parking bay allocated to each apartment. The superior apartment was a great size for a family of 4. The ac was really appreciated during the very warm weather.
  : When we arrived we were disappointed with the overall appearance of the property and there was noone to meet us. We called several times and nobody answered. Eventually we were met and then told that there was no apartment for us. With proof of booking, they eventually found our names. Nevertheless, it wasn't a good start. The host herself wasn't friendly to us, but her father was lovely - it was a shame we only met him as we were leaving. The spa was clearly marked as adults only/children over 12 - which isn't written on booking.com. This was disappointing for our children, who wanted to relax at the end of the day. The spa space is directly below all of the apartments and the smell of bleach/chemicals is very strong throughout.

Very Good
Traveller Type: Family with Young Children
  : nice apartment good location
  : not enough cleaning materials and toilet paperthe gym is not good - most things do not work properly

Fair
Traveller Type:
  : it was a great value and the location was perfect.
  : the 3rd bed was never prepared. I did not have a robe/towels/ sheet covers when I arrived and had to request them. the robe was resolved, but I never received sheet covers even though I was told theyd be dropped off

Good
Traveller Type: Family with Young Children
  : spacious, A/C
  : a lot of dust on the shelves, dirty floors

Very Good
Traveller Type: Family with Young Children
  : We liked this place, it is in the heart of Alsace! The owner prepares really fantastic Alsace cake - Tarte flambee. The appartements are in the house with spacious garden with fantastic atmosphere. We also had a breakfast, which was really very delicious. We also reccomend a bike tours around and fantastic wine degustation at Sipp Mack in the next village.
  : Unfortunatelly the spa was out of order due to water insufficiency in the county.