Apartamentos Bolonia Paraiso

Very Poor
Traveller Type: Family with Young Children
  : Dont go there if you want a welcoming or pleasant stay. The day of check-in the lady was gentle, but the man who I assume is the one in charge was grumpy. We didnt have good impression but we didnt care. The day of the check-out, my daughter wanted to use the pool in the morning we went there it says it is open at 12, the man was outside and he confirmed that we cannot use until 12. So we waited at the hotel and checked out at 12:08 and thought we could go to the pool now. He was shouting at me and my 3-year-old of being 8 minutes late and ridiculed us that how can we not know this common sense that no access to pool in last day of hotel. He is an old man so I didnt argue, I simply said we travelled around the world and it is common sense for me that hotel facility is open on check-out day and if your place is different you should write somewhere to let us know. He could also have told us his rule earlier when we asked him about pool in the morning. He said every place in Europe is like this and we are bad travelers because we dont know this. Simply false. Just fresh example of our last two hotels before we came here, one in Ronda one in Alicante, both places we had access on last day. Sir, you just need to let your guests know your own rules in a minimum polite way, there is no excuse for rudeness. If you cant control your temper, probably dont be in hospitality business, because we travel to have nice time not to hear your grumble.

Good
Traveller Type: Traveling as Couple
  : Very friendly staff, extremely helpful and accommodating. The owners (I assume) were on site to assist all the time. The registration on arrival was very simple and quick, attended to by the excellent lady.
  : Minor issues which could be improved on would be the supply of hot water (this was slow in coming and when it did flow, erratic and not constant), a kettle would have been good and better lighting. Terrible bright (cold) lights in living room/kitchen and bedroom. One item, (more a nature issue) was the ever present "dead" flies on the terrace floor which attracted armies of ants, but the apartment and terrace was extremely clean. Not much the owners could do other than 24/7 sweeping/hosing.