El Balcón de la Bahía Suites

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Great location, very clean and comfortable. Reception check in was very friendly and a welcome glass of cava. Pointed out places of interest and some dining suggestions all extremely helpful. Would highly recommend.

Wonderful
Traveller Type: Traveling as Couple
  : The staff were extremely welcoming, flexible and helpful. The room was comfortable. We loved the view of the mountains. Check in times were good as we arrived late and were able to have a lie-in the next day. Easy to get to the waterfront, and easy to drive to the ferry to get back to the UK.
  : Took a while to get through on the phone. It wasn't obvious to us how to use the coffee machine and we would have liked instructions. The card telling us how great the complimentary breakfast was over-promised, so breakfast seemed disappointing.

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : We booked this hotel at short notice because of a ferry cancellation and change of departure point. The staff were extremely helpful. When I was asked to send card details to guarantee the parking slot I was in a bit of a panic and sent them by email. Realising my error I froze my card. That created problems for Booking.com, however, I phoned the hotel direct and gave them a new Credit card number. The staff could not have been more helpful. The room was quite small and the bed squeaked, but young people will not have a problem only oldies who have to get up in the middle of the night. The car park is also very small and my 5m car was difficult to get in and out. The breakfast was provided the night before and consisted of some sweet Spanish biscuit tips things and apples. A coffee machine was available. We were both impressed by the service provided by Daniel and Paulina, they were exceptional. The hotel is in an excellent location, ideal for walking to the town centre and there are many good eating places nearby.
  : The room was just a little too small, there were only a few parking places that are not really suitable for large cars. Street parking close to the hotel is difficult and majority of spaces are restricted in length by trees. My 5m car simply would not fit.

Very Good
Traveller Type: Traveling as Couple
  : Staff were excellent. Suite was a good size.
  : Window in bathroom. Window in view of both the toilet and shower.Picture of pool. This is not a pool so don't expect to swim. It's more like a pond.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : The staff at reception lady with curly hair. So lovely.so very helpful.
  : No proper breakfast facilities. A breakfast tray in room. Not great at all.